SKILLS

-Retail Sales /Sales (** years) -Administrative -Salesforce

-Customer Service (22 years) -Regis AIG. -MOM Database

-Pharmacy Technician -Microsoft Office suite -Macola Database

-Leadership -Sale Support -Management

-Planning and Organizing. -Patient plans -Macintosh IWork.

-Siebel. -Typing and Business Writing -Google Suite

-Synergy -Multitasking -Business Relations

-Account Management -Event set-up and breakdown -Oracle

-Mentorship. -Medical Billing and Coding -KPI

-Continuing Education Assistant Teacher -Beauty Consultant

-Department Manager -SFL. -NextGen

-Storenet

EXPERIENCE

CEO AND MASSAGE THERAPIST, HEALING ARTS STUDIO LLC.;PHOENIX, ARIZONA — APRIL 2018-PRESENT

As a CEO of my own LLC. I have the great responsibility of keeping track of detailed transitions, accounting, business management including managing clientele, scheduling, managing accounts, Patient Plans and all administrative responsibilities. As a massage therapist I am responsible for the safety and wellbeing if each client including taking detailed intakes forms and session notes, taking continuing education classes and making sure that I use the best modalities for the individual needs of my clients. SFL (SHIFT LEAD MANAGER)- DEPARTMENT MANAGER, WALGREENS; TEMPE, ARIZONA — APRIL 2022-PRESENT

As a Shift Lead Manager at Walgreens I oversee the front of store along with supporting and managing employees on my shift. This includes all system start ups, cash handling/ cash drop and safe counts, ensuring the floor and stock room are ready for business, and providing expert customer service and managing any escalated issues in the store. As the Beauty Department manger I maintain the beauty department standards including OSA theft prevention, build customer relations, administrative duties and special assignments all while focusing on link-selling, up-selling and omni-channel solutions to achieve and exceed daily and weekly sales goals and enhance customer experience. I am responsible for maximizing sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner as well as to give impartial, personalized, expertise and advice regardless of brand or the budget of a customer. STEPHANIE ANDERSON

PHOENIX ARIZONA, 480-***-****

adzudc@r.postjobfree.com

PHOENIX, ARIZONA 85044 - 480-***-**** adzudc@r.postjobfree.com ORDER FULFILLMENT ASSOCIATE, HOME DEPOT; TEMPE, ARIZONA — SEPT 2020-JUNE 2021

As an Order Fulfillment Associate I work in the deliveries department and therefore work with departments across the company. As well as accurately recording deliveries, payments and route information using ESVS and OrderUP. I am Also responsible for detailed rush orders that are on tight timetables to satisfy customer needs. In addition I am on the floor daily interacting with customers to determine theirs needs and find opportunities to create additional sales

MASSAGE THERAPIST, BACKFIT SPINE AND HEALTH; CHANDLER ARIZONA — 2018-2019

At Backfit Spine and Health I was responsible for maintaining customer relations with every interactions and massage therapy session. Along side customer relations I was also responsible for maintaining detailed documentations of each therapy session and coding them for insurance billing. As a massage therapist I am responsible for the safety and wellbeing of each client, which requires not only listening to the client and taking a thorough intake but also listening to their objective needs. STRETCH THERAPIST, MASSAGE ENVY; PHOENIX, ARIZONA — 2017-2018 As a stretch therapist I was responsible for understanding the limitations of each client and understanding when and where to push for progress while maintaining the health and wellbeing of the client. Other details of my roll as a stretch therapist were to taking and maintain detailed note and decimation of each session and the progress made. PHARMACY TECHNICIAN, BASHAS UNITED DRUGS; TEMPE ARIZONA — 2013-2017

The responsibilities for bring a Pharmacy Technician are first and foremost to follow all HEPA regulations and protocols for confidentiality. Along with these responsibilities my duties entailed patient account set-up, prescription entry and dispensing of pharmaceuticals, ordering medical supplies and engaging with each patient to ensure each was treat with hospitality.

EDUCATION

Grand Canyon university — BA psychology, Present

Steiner School of Massage Therapy — Certificate in Massage Therapy, 2018 Independent Studies — Pharmacy Technician License 2013 Corona Del Sol High School, 2004 — Diploma

REFERENCES

Alisha Twitchell, Store Manager, 224-***-**** - adzudc@r.postjobfree.com, Walgreens Miranda Miller, Nanny, 406-***-****, Client at Healing Arts Studio Charles Zaffery, Bashas United Drugs, 480-***-****, Manager and Mentor Idonia Rodriguez, Investment Consultant, Merrill Lynch, 602-***-****, Former Co- worker and Job Skill Trainer

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