Post Job Free

Resume

Sign in

Customer Service Vice President

Location:
The Bight, Providenciales, Turks and Caicos Islands
Salary:
$30
Posted:
September 21, 2023

Contact this candidate

Resume:

Mark Alexander

*** * ******* *******, **************, Turks & Caicos

Cell (649) -244-9764 Email : adzu2e@r.postjobfree.com

Professional Summary

I am please to offer 16 years of bespoke skills within the food and beverage industry. Not only has my past employment focused upon this sector, but I have bolstered my hands-on experience within numerous training courses and certifications over the years. I appreciate the challenges this field offers and I’ve boast a solid work ethic. I am familiar with the basic concepts of food handling, storage, inventory and customer relations. The desire of this applicant is to encounter the firm which will help me to further my skills with a productive environment. I am more than happy to work as a part of team while my experience allows me to function independently if the need arises. I am also known for my hard work, my excellent communication skills and my ability to cater to the needs of the individual customer. I believe that all of these talents are absolutely essential in our modern times.

Qualifications Profile

• Communication & Presentation: Possess effective communication and interpersonal skills.

• Problem Solving: Ability to analyze, discuss and resolve queries with sensitivity.

• Planning and Organizing: Possess strong organizational and time management skills.

. Treasurer: Turks and Caicos basketball association

. Vice President : Island hoops basketball club

Professional Qualifications

. Skills in leadership role.

. A working knowledge of inventory and stock rotation.

. An ability to place orders.

Hobbies

. Playing basketball, volleyball, listening to music,

Education

• McKenzie High School. September 1985 – July 1990

. Linden Technical Training Complex (September 1990 - 1994)

. Mechanical Engineering

. Omai Gold Mine Ltd – (1996-2000)

. Guyana Police Force E Divison - (2000-2002)

• Penn Foster Career School 2014 – 2016 (Diploma in Hotel/Restaurant Management)

• InterHealth Canada 2011 / 2019 Certification in BLS and AED)

• National Restaurant Association 2016 ServSafe Certification

Work Experience

Beaches Resort and Spa (2004- 2006)

(Stewarding)

• Washing of dishes

• Buffet runner

(Concierge)

• Organizing and setting up for weddings and functions

. Client relations and general customer service enquiries.

Caribbean Security Service (2004 – 2006)

• Schedule for staff shifts

• Monitoring alarms for night shift

• Dispatch patrols on alarms

• Documenting information received throughout shifts

Meridian Club (Pine Cay) (2006 – 2018)

Food and Beverage

. Serving food and drinks to clients.

• Washing and sorting dishes

• Sanitation and food safety.

• Stock and Inventory Management analyses.

• Providing room service

• Interacting with guests and providing assistance whenever necessary

• Liaising between guests and management

• Preparing staff schedules

. Ensuring all food met hygienic standards.

. All aspects of food preparation.

The ShoreClub (2018 -- Present)

Food and Beverage Supervisor

• Sanitation and food safety.

• Stock and Inventory Management analyses.

• Providing room service

• Interacting with guests and providing assistance whenever necessary

• Liaising between guests and management

• Preparing staff schedules

. Ensuring all food met hygienic standards.

. All aspects of food preparation

Assistant Restaurant Manager

. Liaise with kitchen to make sure food is on time and has the required temperature.

. Look over lunch and dinner restaurant

. Make sure guest is happy and satisfied

. Make sure the restaurant is clean and reset

Skills

• Proficient in Microsoft Word and search engines.

• Organized and detail oriented

• Great time management skills

• Excellent verbal and written communication

References

Mr. Duke DelancyMs. Neekimo King

Maintenance ManagerPrincipal

Meridian ClubIanthe Pratt Primary School

649- 244- 3432649 – 231- 7458

Status

• Permanent Residence Certificate

• Naturalization

. Belonger



Contact this candidate