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Production Floor Customer Service

Location:
Kanata, ON, Canada
Posted:
September 19, 2023

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Resume:

Victoria Belitchenko

** ***** **** ***, ***********, ON, K2S 2G6

cell 613-***-****, home 613-***-****

adztd1@r.postjobfree.com

PROFILE:

Victoria Belitchenko is a highly motivated, adaptable and dedicated individual with 15+ years of experience at various positions in manufacturing environment.

Mrs. Belitchenko has excellent communication and problem solving skills as well as proven ability to participate in projects that support business excellence.

Mrs. Belitchenko has strong interpersonal skills with keen interest in continuous learning.

Leaded LSS Green Belt project “cTnI base print optimization” to successful completion

Nominated with Green Belt certificate

Nominated with Business Excellence Award

TECHNICAL PROFILE:

Software:

Microsoft Office Suite

Experience

15+ years

Database:

IQMS MRP (Material Requirements Planning)

Wafer Track

Cprint Track

Smart PLR

JMDS

AJILE

3+ years

2 years

7+ year

2+

2+

2+

Operating Systems:

Windows

15+years

CORE COMPETENCIES:

1Communication: Writing/Oral/Comprehension

2Interpersonal Skills

3Initiative

4Reliable

5Organizational: things and people

6Ability to work under strict timeframes and pressure

7Solution oriented

8Strong analytical skills

9Ability to multi-task and set priorities

10Time management

11Continuous learning

12Ability to work in a team or independently

WORK HISTORY:

Value Village,Stittsvile,

27 July 2022 – 18 August 2023

Duties:

Production operator

Sorting and pricing production items

Sanmina SCI, Kanata

09/2018 – 03/2021 AOI (automated Optical Inspection) Operator/X-Ray Tester

Duties:

1Responsible for testing the PCB assembly by using the AOI machines (YesTech, Pemtron, Vitrox)

2Perform inspection of the boards for scratches, stains, open, short, thinning solder, missing components, incorrect components and incorrect placing of components

3Conduct visual checks to identify any faults in the electronic component.

Abbott Point of Care, Kanata

10/2010 – 2017 Print Room Operator II

Duties:

1Perform inspection of wafers in Avis area.

2Perform printing of bases and covers in component print department.

3Handle the cocktails and other chemical solutions required by the documents.

4Conduct record keeping practice of all the processes involved.

5Provide feedback to Print Room team on the current issues.

6Participate in continuous training and adapt to fast paced environment.

Accomplishments:

1Leaded LSS Green Belt project “cTnI base print optimization” to successful completion

2Nominated with Green Belt certificate

3Nominated with Business Excellence Award

4Participated in creation and presentation of a poster at The Day of Science and Technology

06/2010 – 10/2010 Wafer Fab Operator I

Performed handling of wafers in the dice room such as: coating, framing, dicing, stripping and final inspection

Komtech Inc., Kanata

02/2007 – 02/2009 Coordinator/Trainer/Scheduler

Duties:

1Interpreted engineering documentation, drawings and transformed them into training material.

2Developed/ reviewed and maintained Komtech Training Program that covers company policies, procedures, visual and mechanical validation of parts.

3Generated and updated the Production Work Instructions and other production related procedures.

4Developed an outlined of the training program for each operator based on the evaluation results.

5Implemented, kept and maintained the training requirements/records

6Provided operational support to Manufacturing Manager by identifying, resolving multiple manufacturing issues on daily basis.

7Coordinated manufacturing floor activities.

8Conducted research and analysis of various data to develop manufacturing trends and forecasts.

9Analyzed, planned and scheduled production runs to meet on-time delivery and to ensure that minimum

10inventory level was met at all times based on customer weekly forecasts.

11Identified/scheduled conflicts, prioritized and organized production runs.

12Provided operational support to supervisors, production personnel and engineering team on new project trials.

13Conducted inventory control.

14Interacted with customer service representative to meet/exceed customers’ expectations.

15Provided orientation training to new employees.

16Conducted on the job training for all employees and certified operators’ qualifications.

17Evaluated the progress of employees’ performance, effectiveness of training and made recommendations to Manufacturing Manager on its improvement.

18Assisted Quality department in determining quality standards and requirements.

Accomplishments:

1All training documentation and course curriculum still be utilized.

2Researched and compiled all documentation regarding manufacturing procedures as well as in-house training for all employees in order that they complied with documented procedures.

Komtech Inc., Kanata

01/2006 – 02/2007 Quality Assurance Coordinator

Duties:

1Generated and updated the Production Work Instructions and other production related procedures.

2Implemented and controlled the work package for the production floor

(i.e. Drawing, Process Flow Chart, Control Plan and PFMEA).

3Validated and approved product mechanically (CMM, Optical comparator, caliper, micrometer, pin gauges, jigs, etc.) and visually (drawing, eng.spec, customer approved samples).

4Validated and organized the QA department documentation for audits.

5Generated Metrology Reports on parts submitted for customer approval.

6Conducted an incoming inspection of all subcontracted components.

7Addressed Non-conformance reports and process them to completion.

8Initiated corrective and preventive actions on the production floor.

9Data entry for SPC and analyzing of statistical plots of in-process data.

10Validated, analyzed and reported any out of control results to production supervisors and QA Manager.

11Conducted product audits on the production floor to ensure the parts compliance.

12Invoked internal and external containment plan as required.

13Organized and maintained customer-approved samples.

14Generated, organized and maintained the sample boards for production floor.

15Participated in daily production meetings.

16Participated in production trials.

17Coordinated and supported QA Inspectors on daily basis.

18Assisted QA Technician in conducting of MSA analysis and dimensional layouts.

19Assisted QA Engineer in controlling and maintaining a QA laboratory of all test and measuring equipment and gauge control system.

Accomplishments:

1Documentation of all production procedures still maintained.

11/2004 – 01/2006 Quality Control Inspector

Duties:

1Performed incoming, in-process, finished product inspection and dock audit to all applicable specifications, CP, PFC, FMEAs and other standards.

2Ensured proper product packaging and labeling prior to shipping.

3Validated and approved product mechanically (CMM, Optical comparator, caliper, micrometer, pin gauges, jigs, etc.) and visually (drawing, eng.spec, customer approved samples).

4Conducted hourly visual and mechanical inspection of all parts in process and plot SPC charts as per Control plan.

5Maintained and retained start-up and last shot in QA lab.

6Identified, tagged a non-conforming product and generated the non-conformance reports.

7Resolved quality issues on the production floor.

8Ensured the traceability of product and paperwork is in place.

9Logged daily activities in QA logbook.

10Tracked all logs, reports, Work Instructions and Drawings in QA department.

11Assisted QA Coordinator in writing and amending the Work Instructions as required.

02/2003 – 11/2004 Quality Standard Operator

Duties:

1Performed visual inspection of in-process products referring to an approved sample and sample board.

2Ensured the proper packaging and labeling of products.

3Inspected the parts that are under containment.

4Conducted hourly measurements on parts.

5Assisted QA Inspector when required.

6Trained new team members.

Nortel Networks, Ottawa

07/2000 – 12/2002 Opto-Electronic Assembler

Duties:

1A+ evaluation performance in COC (Chip on carrier) manufacturing group.

2Performed assembling (wire bond, die bond) of opto-electronic devices in a class 1000 clean room ESD protected environment.

3Improved quality and quantity of products by using digital equipment program control.

4Trained new team members.

5Provided feed back to technical support team

Goodwill Inc., Ottawa

11/1999 – 04/2000 Clerk/Assistant manager



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