Erin Hapka

adzsys@r.postjobfree.com • 502-***-****

• Memphis, IN, 47143, US

RN Care Manager

Patient-focused and goal-oriented professional with comprehensive experience leading all aspects of medical management processes, while providing exceptional healthcare services to patients. Proven track record of assessing client requirements, formulating and maintaining records of patient data, and planning discharge processes to streamline workflow. Excel at ensuring high-quality and cost-effective patient care procedures by employing medical policy/industry standards and interpreting benefits and managed care products. Adept at coordinating with healthcare professionals to optimize quality member benefits for effective use of resources. Equipped with innate ability to assist patients in admitting and discussing treatment needs to provide personalized care plans, while consulting with medical experts.

Core Competencies

Medical Management

Customized Care Plans

Emergency Nursing

Patient Care & Assessment

Healthcare Compliance

Patient Data Reporting

Performance Evaluation

Patient Counselling & Education

Patient Follow-Up

Case Management

Relationship Building

Cross-functional Collaboration

Professional Experience

WIC Program-Clark and Floyd Co, IN 2020-2022

Public Health Educator /Case Manager

Conduct interviews of benefits recipients at specified intervals to verify eligibility for continuing benefits. Develop and introduce procedures to grant, evaluate, and terminate assistance, while referring to other agencies for assistance. Formulate required reports as well as maintain records of assigned cases.

● Improved overall performance by assessing and tracking client progress as per established goals in treatment and care plans.

● Addressed questions of eligibility by organizing benefits claimants for adjudication interviews. Vibra Healthcare, New Albany, IN 2019 – 2020

RN Case Manager

Examined medical/physical condition of patients to assess client requirements by coordinating with other professionals. Assisted patients in reducing dependencies, recovering from illness, and adjusting to life by guiding clients and patients in individual and group sessions.

● Enhanced service efficiency by collaborating with patients regarding rehabilitation and healthcare using consultation data and social work experience.

● Resolved crises by supporting clients/patients as well as planned and arranged discharge of patients from care facility to home or other care facilities.

Erin Hapka Page 2

Baptist Health Floyd, New Albany, IN 2018 – 2019

RN Observation/ED – Per Diem

Developed patient care data reports, involving assessment results, interventions, medications, patient responses, and treatment changes. Examined patients for adverse reactions as well as administered blood, blood product transfusions, and intravenous infusions. Utilized knowledge about age, gender, and health status of clients to evaluate results of diagnostic tests and screening procedures based on assessment results and differential diagnoses.

● Gathered and implemented both physiologically and technologically derived data to evaluate urgent and emergent health conditions.

● Directed emergency medical procedures, encompassing basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions.. Norton Hospital, Kentucky, Louisville 2014 – 2018

RN-Oncology Acute Care

Conducted comprehensive health assessments, designed differential diagnoses, and performed specialized tests, while prescribing medications and treatments. Designed and executed standards of nursing practice in specialty areas, including pediatrics, acute care, and geriatrics. Recognized patient care requirements by analyzing interviewing, and examining patients

● Ensured optimum patient care in collaboration with other health care professionals and service providers.

● Operated and supervised invasive equipment and devices, including colostomy or tracheotomy equipment, mechanical ventilators, catheters, gastrointestinal tubes, and central lines Education

Associate of Science in Nursing (2016)

Galen College Of Nursing, Louisville, KY

Bachelor of Arts in Psychology(2005)

Indiana University Southeast, New Albany, IN

Licenses & Certifications

Registered Nurse – State of Indiana (Expire: 2023) Registered Nurse – State of Kentucky (Expire: 2022)

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