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Customer Service Assistant Manager

Location:
Warner Robins, GA
Salary:
11.00
Posted:
September 16, 2023

Contact this candidate

Resume:

Cynthia Vogel

Assistant Manager - Dollar General

Bonaire, GA

adzq3z@r.postjobfree.com

+1-239-***-****

Enthusiastic Assistant Manager offering 4 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.

Reliable and punctual Sales Associate possessing excellent work ethic and more than 4 years in retail. Areas of expertise include inventory, cash management and exceptional customer service for a 2 million plus dollar a year business.

Focused Retail leader possessing 4 years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers.

Work Experience

Flex Representative

Hertz Rental A Car - Fort Myers, FL

January 2020 to Present

I work the exit gate. I process the cars people have rented. I also upsell necessities such as fuel purchase, extra insurance, plate passes, vehicle upgrades and satellite radio. I also book reservations when needed. I verify personal information before customer leaves the premise. I also do vehicle inventory. Assistant Manager

Dollar General - Saint James City, FL

February 2015 to November 2019

Enforced company policies and procedures to strengthen operational standards across departments. Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels. Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.

Assistant Kitchen Manager

Perkins Restaurant & Bakery - Cape Coral, FL

December 2001 to October 2014

Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.

Processed payments and kept close eye on customers to check for signs of theft. Scanned and bagged items and operated cash register to check out store patrons. Warmly greeted patrons upon entrance to store and offered assistance with finding needed items. Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.

Education

None in Business Management

Southwest Florida College Ft Myers Fl - Southwest, Florida, US August 2006 to September 2009

High school diploma or GED

Skills

• Food safety

• Inventory

• Invoice

• Training

• Quality assurance

• Sales

• Scheduling

• Management

• Cash Handling

• Team Building

• Customer Service Skills

• Inventory Management

• Merchandising

• Retail Management

• Kitchen Management Experience

• Profit & Loss

• Restaurant Management

• Upselling

Additional Information

Skills

Quality assurance

Employee training

Team supervision

Meal preparation

Food safety

Team collaboration

Invoice verification

Table setting and bussing

Inventory management



Contact this candidate