CARLOS A. ABURTO
Vienna, VA *2181
973-***-**** adzpoa@r.postjobfree.com
SKILLS
Computer: Microsoft Office, software installation, and computer repair
Language: Fluent in Spanish
EDUCATION
Bachelor of Arts in Individualized Studies, Business concentration
December 2013
Fairleigh Dickinson University, Teaneck, NJ
Master of Administrative Science, Diplomacy and International Relations
May 2015
Fairleigh Dickinson University, Teaneck, NJ
Master of Administrative Science, Human Resources Management
May 2015
Fairleigh Dickinson University, Teaneck, NJ
Coursework in Business and Finance
2009 to 2010
Universidad Tecnologica Del Peru, Lima, Peru
New Jersey pre-Licensing Life Insurance course
2013
Primerica
OSHA Hazard Recognition for the General Industry Course
2019
OSHA Education Center and the American Safety Council Inc.
Private Security Service Licensing
2022
Department of Criminal Justice Services, Commonwealth of Virginia
RELATED COURSES
Business Communications Business Writing
Management Administrative Management
Business Organization General Administration
EXPERIENCE
Cashier, May 2011 to December 2012
Shop Rite, Rochelle Park, NJ
Execute orders at front end
Provided customer assistance
Classified stock and returns
Managed trucks and placed stock on selling floor
Retail Representative, May 2013 to May 2015
CROSSMARK, Retail Co.
Execute planograms
Work inside supermarkets doing resets
Execute projects for different brands
Store remodeling
Work along with the store employees
Service Technician/Assistant Manager, July 2015 to October 2018 to February 2022
Dyson, Paramus, NJ
Repair vacuum cleaners and all Dyson products.
Assist on management duties.
Create relationships with new customers by selling Dyson products.
Manage the store’s inventory and shipment of the units.
Work along with other service centers in the country and other departments.
Sales and Service Supervisor/Store Manager, October 2018 to January 2022
Dyson, Fairfax VA
Track and monitor key performance indicators including net promoter score measurements to ensure high customer satisfaction levels.
Identify and close sales opportunities with new and existing customers.
Supervise P&L and staff performance to ensure optimal results.
Create new opportunities for cost saving and revenue generation.
Collaborate to develop new training material on products knowledge and customer service skills with employees.
Business Sales Specialist; June 2022 to October 2022
ADT, Springfield VA
•Visit different businesses in a designated are and offer them our different services.
•Perform presentations to clients multiple times a day.
•Networking. Create new opportunities while supporting our existing clients.
•Help customers operate our security systems ( camera, video, motion sensors.)
RSM Retail Store Manager; November 2022
Cricket Wireless, Takoma Park MD
•Supervise, hire, and train new and existing employees on new products & procedures.
•Establish daily and weekly goals for the store and to each employee.
•Perfom and evaluation on daily achievements thru observations, huddles or maximization forms.
•Set events and meetings outside the store in order to expand the brand.
•Create conexions with businesses in the area to promote our products.
•Create promotions & deals that will increase our sales and help with store' goals.