JERALD WAYNE HENRY

**** ** ******** ***

TOPEKA, KS 66614

785-***-****

FORMAL EDUCATION

NATIONAL CAREER COLLEGE, TOPEKA, KS

Computer Accounting Specialist Diploma, 06/22/1984

Courses of study

Accounting I, II, III. Managerial/Cost Accounting. Tax Accounting.

Money & Banking. Payroll Accounting. Computer & Accounting.

Mathematics for Business. Professional Development. Principles of

Business, Law, & Ethics. Communication Skills. Intro to Data Processing.

Electronic Calculator.

WASHBURN UNIVERSITY, TOPEKA, KS

Criminal Justice major, 54 credit hours, currently a junior

COMPUTER SKILLS

SRS mainframe systems,KAECSES, MMIS, KSCares, FACTS

Shawnee County Court mainframe systems

MS Word, Excel, Outlook, Lotus Notes.

Corel WordPerfect and Office Word, QuatroPro and Office Excel, GroupWise and Outlook and MS Teams,

Qualcom, Zonar, Garmin, Google Drive

DRIVING EXPERIENCE

Class B CDL with passenger and air brake endorsements

School buses

Box trucks

Charter (tour) buses and using Garmin GPS

State vehicles with Garmin and Google Drive

EMPLOYMENT EXPERIENCE

State of Kansas, Dept. of Revenue (KDOR), Tax Enforcement (10/2016-05/2023)

Warrant Execution Agent

Field Investigations. In person interviews out in the field with taxpayers, businesses, business owners and employees, neighbors and others to determine validity of the business and if legal action is needed to enforce on civil tax warrants filed against the business and/or persons responsible.

Enforcement of State Tax Law including negotiating payments and pay plans. Issuing Bank Levies. Seizing assets and closing non-compliant businesses.

Coordinating law enforcement, KDOR employees, auction companies, tow service and locksmiths for the seizure of assets from non-compliant taxpayers and businesses.

Instructing KDOR employees, law enforcement, auction company employees, tow service wrecker drivers and locksmiths in their assigned duties during legal action of seizing assets and closing businesses who are non-compliant.

Personal service of State Tax Warrants.

Filing Civil Tax Warrants with County Courts. Preparation of Pre-action Reports describing the plans for legal action and supporting evidence for seizing assets and closing businesses who are non-compliant.

Customer Service through phone, email, fax, in person, written correspondence and texting.

Verifying accounting of tax debt is accurate.

Busco dba: Arrow Stage Lines (04/2016-10/2016)

Driver, motor coach operator

Safely transport passengers to their destination in a chartered 56 seat bus with the use of Garmin GPS navigation and Zonar device.

Conduct pre-trip and post-trip inspections

Customer service for clients by face-to-face, phone, and text

Availability 24/7

Thunder Ridge Transport (02/2014-02/2016)

Driver, U.S. Post Office contractors

Drive box truck maintaining specific delivery preassigned routes and times.

Cover extra routes as needed.

Follow traffic laws and safety protocol.

Use of Qualcom device and knowledge of maps and routes.

Ability to memorize and follow specific routes and time schedules.

Daily truck inspection.

Customer service with U.S. Postal clients by face-to-face, phone, and text.

Marroquin Trucking (04/2013-02/2014)

Driver, U.S. Post Office contractor

Drive box truck making delivery following specific preassigned routes.

Follow traffic laws and safety protocol.

Knowledge of maps and routes.

Ability to memorize and follow specific routes and time schedules.

Daily truck inspection including air brakes.

Customer service with U.S. Postal clients by face-to-face, phone, and text.

Frito Lay, Topeka (10/2012-03/2013)

Temporary Packer

Pack product into boxes in a fast paced assembly line factory environment.

Inspect product for quality assurance while maintaining fast pace with assembly line.

Assist in other departments as assigned/as needed.

Clean equipment.

Work through extra shifts as needed.

Durham School Bus (08/2012-09/2012)

Driver

Daily inspection of school bus including air brakes.

Drive school bus following specific preassigned routes.

Follow traffic laws and safety protocol.

Knowledge of maps and routes.

Ability to memorize and follow specific routes and time schedules.

Maintain control of students riding the bus providing a safe and friendly environment.

Securitas Security Services (02/2012-08/2012)

Security Guard, 3rd shift with overtime work

Provide security at the main gate of Goodyear Topeka Plant.

Monitor security cameras.

Keep scheduled patrols through the plant and around the plant property.

Report any safety or security concerns observed.

Maintain control of persons entering and exiting the plant premises.

Customer service with plant management and employees by face-to-face, phone, and text.

Work through extra shifts as needed.

State of Kansas, Dept. of SRS, Child Support Enforcement (10/1999-07/2011)

Human Service Specialist, Collection Officer, Child Support Enforcement Specialist.

Customer service with internal & external clients by phone, person-to-person interviews, mail, and email.

Design/prepare report of arrearage due. Analyze & audit pay history data from KESSEP, KAECSES, & Kansas Payment Center systems.

Collaborate with internal & external clients on information & documentation needed to facilitate compliance with court orders and local, state, and federal laws & guidelines.

High level of independent decision making. Caseload management (600-1,000 cases).

Establishment & enforcement and management of court orders for child support through Legal Business, Interstate, & CSENet areas of KESSEP system, MMIS, KSCares, & Court systems.

Prep cases for and attend “Fair Hearing” court proceedings.

Interaction and coordination of services between SRS, contractors, other states, private attorneys, courts, and other state agencies.

Locate of clients.

Data entry.

State of Kansas, Dept. of SRS, Children & Family Services (04/12/1999-10/29/1999)

Fiscal Clerk II

Prepare medical card and provide to social worker for children being brought into state’s custody.

Prepare reports and documentation/vouchers for payment to be sent to foster care contractors.

Data entry updating case information regarding locate of children placed in foster care.

Coordinating with social workers and other office staff.

Trouble shooting payment & locate problems with foster care contractors.

State of Kansas, 3rd Judicial Clerk of the District Court (01/01/1990-04/11/1999)

Account Clerk II

Collect, maintain, verify, and correct data in reports to balance daily registers and accounts for the various departments within the District Court, specializing in the Domestic/child support system.

Troubleshoot and evaluate posting and distribution errors, developing and implementing changes necessary to correct the errors.

Liaison and CSE subject matter expert between the court, court trustee/contractor, and Kansas Department of SRS.

Prepare reports for the Clerk of the District Court on an as requested basis.

Balance daily reports and prepare bank deposits for many thousands of dollars.

Data entry.

Provide excellent customer service for the public, SRS-CSE, & District Court Trustee through personal, phone, fax, email, & written correspondence.

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