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Experienced Customer Service Work and Nursing Assistant

Location:
Washington, DC
Posted:
September 12, 2023

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Resume:

Kyrie Awkward’s Resume

Address: **** *** *******, ********* **, 21239

Phone Number: 443-***-****

Email:adznkd@r.postjobfree.com

SUMMARY

Experienced Nursing Assistant with demonstrated abilities in evaluating patients to maximize effectiveness of the healthcare team. Capable of conducting certain procedures to help assess patients. Proficient in monitoring vitals, documenting changes and a wide range of clinical procedures. Also accustomed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach, has experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Has experience as a Cashier and Cooking Assistant, has a strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with a team-oriented mentality. Also capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Detail-oriented Cook's Assistant with few months kitchen experience. Skilled at filling in gaps to maintain kitchen efficiency with training in food preparation and cooking as well as sanitation protocols. Known for working quickly and decreasing costs through effective meal planning. Have acquired the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.

SKILLS:

●Medical terminology knowledge

●Customer Service Experience

●Catheter Care

●Preparing meals

●Collecting vital skins

●Quick problem solver

●Performing Patient intakes

●Collecting specimens

●Infection control procedures

●Grooming and bathing assistance

●Able to lift 4O+ pounds

●Documentation procedures expert

●General housekeeping ability

●Monitoring fluids

●Patient relations

●Calm and level-headed under stress

●Electronic charting

●Respiratory equipment training

●Reliable transportation

●Understands mobility assistance needs

●Understanding and Caring Empathetic

●Time-Management

●Teamwork

●Active listening and follow instructions

●Dependable

●Great Communication and Social Skills

●Problem Solving

●Charting expertise

●Quality assurance controls

EXPERIENCE:

Veteran Affairs Hospital, 3900 Loch Raven Blvd — Certified Nursing Assistant/Geriatric Nursing Assistant

October 2020 - PRESENT

●Exhibited compassionate care and communication regarding issues surrounding death and dying.

●Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

●Consulted with nurses to develop patient care plans and evaluate treatment options.

●Documented patient intake and dietary requirements and assisted with feeding.

●Documented activities and recorded information in EMR

●Collected specimens, monitored vitals and maximized patient comfort

●Cleaned and sanitized rooms and equipment using aseptic techniques to prevent infection and cross-contamination

●Monitored and replenished medical supply inventory, facilitating optimal availability for patient care

●Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, brief changes, and bathing

●Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets

●Responded to patient alarms and needs-assessment requests to identify course of treatment

●Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status

●Played games, accompanied patients on a regular basis to boost mood, improve memory and provide light entertainment.

●Supported diagnostic and treatment procedures, including setting up and operating specialized equipment.

●Documented information in patient charts and communicated status updates to interdisciplinary care team.

●Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

●Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.

●Collaborated with interdisciplinary healthcare Wants to provide high quality patient care.

●Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

●Provided nursing assistance to residents

●Used mobility devices and mechanical equipment to carefully and transport pedants.

●Managed and maintained patient rooms, shared-living areas and nursing stations.

●Provided personal nursing assistance in pre- and post-operative situations.

●Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.

●Provided nursing assistance to residents in need of assistance, helped with ADLS.

●Conduct regular hourly rounds on patients, as well checked vitals every shift.

Levindale Hebrew Geriatric Center and Hospital, 2434 W Belvedere Ave — Certified Nursing Assistant/Geriatric Nursing Assistant

July 2019 - August 2020

●Exhibited compassionate care and communication regarding issues surrounding death and dying.

●Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

●Consulted with nurses to develop patient care plans and evaluate treatment options.

●Documented patient intake and dietary requirements and assisted with feeding.

●Documented activities and recorded information in EMR

●Collected specimens, monitored vitals and maximized patient comfort

●Cleaned and sanitized rooms and equipment using aseptic techniques to prevent infection and cross-contamination

●Monitored and replenished medical supply inventory, facilitating optimal availability for patient care

●Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, brief changes, and bathing

●Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets

●Responded to patient alarms and needs-assessment requests to identify course of treatment

●Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status

●Played games, accompanied patients on a regular basis to boost mood, improve memory and provide light entertainment.

●Supported diagnostic and treatment procedures, including setting up and operating specialized equipment.

●Documented information in patient charts and communi.ted status updates to interdisciplinary care team.

●Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

●Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.

●Collaborated with interdisciplinary healthcare Wants to provide high quality patient care.

●Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

●Provided nursing assistance to residents

●Used mobility devices and mechanical equipment to carefully and transport pedants.

●Managed and maintained patient rooms, shared-living areas and nursing stations.

●Provided personal nursing assistance in pre- and post-operative situations.

●Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.

●Provided nursing assistance to residents in need of assistance, helped with ADLS.

●Conduct regular hourly rounds on patients, as well checked vitals every shift.

Michael’s Pizza and Sub, — Cashier/Cooking Assistant

April 2019 - July 2019

●Helped new team members in cash register operation, stock procedures and. customer service.

●Wiped down counters and tables to remove debris and maintain cleanliness.

●Worked closely with front-end staff to assist customers

●Offered assistance resolving issues

●Welcomed customers with a smile, and provided exceptional customer service

● Wrapped items and bagged purchases properly to prevent merchandise damage

●Completed daily recovery tasks to keep areas clean and neat for maximum efficiency

●Prepared meals and follow establishment recipes

●Prepared ingredients, adhering to the restaurant menu and following food health and safety procedures

●Assisted other cooks and staff and delivered food in a fast paced environment.

EDUCATION:

Mergenthaler Voc-Tech High School, 3500 Hillen Rd — High School Diploma

August 2015 - June 2019,

Location where I obtained both my licenses.

LICENSE:

CNA/GNA- License#: A00181946

Expires: 09/28/2021

REFERENCES:

1.Angel Watts (Nursing Instructor)

Phone Number: 443-***-****

2.Terrell McIntosh

Phone Number:443-***-****



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