Objective Statement:

A creative and diverse network or system administrator position in a progressive, technically oriented small to midsize company where my skill to analyze conditions will allow for timely and necessary improvements, my reserved style of leadership will help foster relationships between myself and other employees, and my ability to troubleshoot and problem solve will keep the computers functioning.

Career Summary:

Thirty five years of experience designing, implementing, and maintaining multiple platform networks, including Windows Server through 2016 and peer-to-peer systems. Responsible for analyzing system need, recommending suitable solutions, and training when required. Proficient and loyal team player, yet capable to work independently. Able to support Microsoft Exchange, Microsoft IIS, and Microsoft Server Essentials. Dependable, objective, and responsible individual always striving for quality

Professional Experience:

Basic Computer Training and Support, LLC January 2002 - Present

Title: Owner

Responsible for maintaining and securing 25-30 small networks consisting of 1-5 servers using Windows servers and Windows peer to peer services.

Configure and maintain various firewalls, including Untangle, Sonicwall, Watchguard, and Cisco for multiple networks.

Design and install AV/Security systems including Crestron and Savant. Install multi-panel systems for data centers. Install audio systems for monitoring and security systems. Install security systems including physical access systems for multiple clients.

Incorporate multiple client platforms from Windows, MAC and various Linux distributions.

Support various network topologies and connect and repair CAT 3 to CAT 6 connectors.

Configure multiple WiFi solutions including Meraki, Ubiquiti, and Apple.

Setup and configure Microsoft Office 365 through E5.

Configure remote connectivity for WAN users and server replication.

Experienced with multiple virtual machine technologies including VMWare Server, Workstation Fusion and ESX and ESXi.

Experienced with low voltage equipment cabling and installation. Installed motion sensors, occupancy sensors, conference room sound and video equipment, touch pad controls and security cameras.

Setup and maintain multiple Enterprise level antivirus products.

Provide support for Cisco IP phone systems including UCM and UCM light.

Support multiple VOIP phone systems including FluentStream and Ring Central.

Experienced with Smartphone/PDA/Blackberry support for Enterprise solutions including BES.

Establish and configure multiple backup schemes including remote offsite disaster recovery solutions.

Provide AutoCAD, Maya and GIS support for multiple companies including database management, geodatabase edits and corrections, topology edits and corrections, and spatial analysis.

Provide administrative support for various customized programs including Replicon, Minute Menu, and Unix based terminal applications.

Established multiple vendor contacts to provide solutions for small to medium size businesses for connectivity and infrastructure.

Aspenwood Technologies, LTD November 1999 – January 2002

Title: Lead System Technician

Responsible for maintaining and securing 15-20 small networks consisting of 1-4 servers using Windows NT 4 and 2000, BackOffice, Netware 3.x-5.x, GroupWise, Zenworks, and Windows 9x peer to peer services.

Provide desktop support including MS Office, various WordPerfect Suites, Lotus Office and customized applications.

Responsible for telephone technical support as well as on-site problem solving.

Provided detailed network development reports to clients containing current status, possible future development, and professional recommendations.

Manage, schedule and dispatch technicians to client sites.

Create and implement security standards for clients.

Responsible for in-shop services including hardware/software troubleshooting, scheduling and delivery.

Continually reviewing client needs and recommending solutions based upon site security, economics, and industry standards.

Setup and configure DSL routers and firewall appliances for Internet and VPN access.

Foothill Engineering Consultants, Inc. May 1991 – November 1999

Title: Systems Administrator / Network Administrator, Civil Engineer

Responsible for managing peer-to-peer network with sixty-five nodes using Artisoft’s LANtastic network operating system with Windows 95.

Design and implement migration plan to convert from Artisoft's LANtastic peer-to-peer network to Microsoft NT 4.

Responsible for determining fiscal budget for the department as well as long term goals and planning.

Server maintenance, data backups, upgrades (hardware and software), and capacity planning.

Client/Server software and hardware inventory on all computers.

Printer management, queue creation, and modification (HP JetDirect)

Responsible for in-house training of network and end user programs.

Configured network access to external e-mail/Internet connection through shared modems, modem pools, and gateways.

Published in-house training guide for network operating system and internal e-mail.

Helped implement network including wiring and hardware installation.

Education

University of Colorado, Denver, CO, Bachelor of Science, 1991

Major: Civil Engineering

Sento, American Fork, Utah, MCSE, MCP+I, 1999

Self Study, A+, 2000, Network, 2000

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