Jackie Zy

aops***

jzimmermanoio*@—m

aileom

Bloomington, ILé170:

SUMMARY

SKILLS

‘© Relableand Responsible © Detail Oriented

(© WorkTask Prioritization Feedback Acceptance

EXPERIENCE

cashier

Bloomington IL

Fast Stop/ Aug202%to Current

© Operated cash register, collected payments and provided accuratechange.

‘© Completed daily recoverytasksto keep areas clean and neat for masimum productivity.

‘© Wipeddown countersand comeyorbel to remove debris and maintaincleanliness.

1 Helped customers find specific products, answeredquestionsan offered product

advice

Worked closely with ront-endstafftoassstcustomers.

Processed alleales trancactions promptyto prevent lang customer wat times.

‘Trained new team members incashregister operation stack procedures andcustomer

Methigh productiviy standards processing paymentsforcustomers.

\Wrappeditems and bagged purchasesproperlyto prevent merchandise breakage.

‘Assisted with purchases, locating tems and signing up for rewards programs.

Maximizedsals potential by preparing, storing. rotatingand merchandising products

atpointof sale

Learned roles of other departments to provide caverage and keepstoreoperational

Scanned customer purchases and supported transactions tostreamline sales proces.

1 Inventoredstackand placednew orders to keep supplies within optimal vel for

cexpecteddemands.

1 Inspected items for damageand obtained replacements forcustomers.

© Verifiedcustomeridentifcationforaleoholortobacco purchases.

‘Answered customer quests, provided store information andescortedtodesivedstore

‘Received payments for products andissued receipts.

© Observed company retum policy when processing refunds by inspecting merchandise

forwearor damage.

‘© Promoted specificitemoptionstodrvesales andachieveadd-on purchases.

‘Assisted customers with account updates, new service adltions and promotional

offers:

{© Maintained professional store appearance by inspecting checkoutareas anddirecting

‘team members incleaning, trash removal and athe actions.

1 Processed Number transactions perdaywithexceptional accuracy

© Oversawworkof cashiers oidetifystengthsand weaknesses in customer sevice,

payment processing ormerchandising plans and maximize performance.

‘© Resohed customer complaints andescalated worsening concerns forremediaton.

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