Customer Service Set Up

EXPERIENCE:

December **** - Present

Mattress Firm

Sleep Expert

Responsible for achieving personal daily and weekly goals

Handle customer service issues

Maintain the appearance of showroom

Set up of showroom and promotional materials

January 2021 - November 2021

Mattress Factory

Showroom Manager

Responsible for achieving daily and weekly sales goals of mattresses and accessories

Handle customer service issues

Maintain the appearance of showroom

Set up of showroom and promotional materials

April 2018 - January 2021

Mattress Warehouse

Showroom Manager

Responsible for achieving daily and weekly sales goals of mattresses and accessories

Handle customer service issues

Maintain the appearance of showroom

Set up of showroom and promotional materials

January 2017 - April 2018

Comcast

Business Account Manager

Achieving monthly sales goal

Responsible for calling potential business customers

Canvas assigned areas for business opportunities

October 2012 – December 2016

Sleepy’s

Showroom Manager

Responsible for achieving daily and weekly sales goals of mattresses and accessories

Showroom manager for store location

Handle all customer service issues

Maintain the appearance of showroom

Set up promotional materials

October 1997 – October 2012

Zale’s Corporation

Sales Associate/Manager

1980 – 1997

T.J.X., Inc./Marshalls

Assistant Store Manager

Education:

Philadelphia Community College, Philadelphia, PA

Business

1984 - 1986

References: Available Upon Request

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