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Customer Service Food Safety

Location:
Detroit, MI
Posted:
September 06, 2023

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Resume:

Jamar R Cox

***** ******** *******, ******** ***** 586-***-****

adziys@r.postjobfree.com

Summary

Proven results-driven professional with over 10 years experience within the hospitality and customer service industry. Major strengths in time management and detail. Additional skills in; problem solving, mediation, and cost control . Dedicated, thorough and dependable professional who can work unsupervised and produce quality work.

Employment History

Assured Quality

Supervisor 4/2021-Current

Recruit and orientate hire reprimand fire new and current employees

Assist in training

Make sure all employees adhere to safety policies and company procedures

Assist in scheduling and make sure employee adhere to attendance policies

Mastronardi Produce, Livonia, Mi

Production Administrator 3/2019-4/2021

Met packing productivity set out by supervisor ensuring all produce packed met customer specification and labeled packaging as needed.

Followed and adhered to all food safety, osha, and operations policies while practicing GMP.

Create labels for produce packaging

Verified allocations used before every order

Assist supervision team in making sure quality meets customer spec

Input and output product into inventory tracking system

Print pallet tags to identify product ensure correct product is shipped to Customer

Train and assist admins daily

Ensure product is correctly tagged and identified

Control, maintain, review and adjust inventory levels and ensure product exists electronically

Review and address issues from other department supervisors

Schedule, address and assign workload

Red roof INN, Warren, Mi

Housekeeping Supervisor 8/2008- 9/2018

Budget compliance

Staffing in regards to hiring and firing

● Handled guest complaints concerning housekeeping service

● Notified maintenance of any needed repairs in all guest rooms and public space

● Inspected all vacant ready rooms at the beginning of the day for condition and possible occupancy

● Help guests and employees in every way possible when called upon and does it willingly and pleasantly

● Lists and itemized lost and found items. Returned items to guests

● Inspected all the rooms after they have been cleaned to ensure that all hotel policies and standards had been met

● Approved rooms for occupancy and ensures room is 100% prior to placing it into Vacancy

● Responsible for keeping all storage areas and linen rooms in a clean and satisfactory condition, as well as stocked with needed items

● Controlled waste of any product or linen and ensures that all products are used in accordance with directions and care

● Provided safe chemical handling as prescribed in MSDS sheets

● Completes any other duties as assigned to ensure all guests an exceptional experience

Us Army Fort Benning,Georgia

9/1999-6/2008

Mechanic

Education

Bachelor of business administration

University of Phoenix, Detroit Michigan

2/2015-pending



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