Customer Service Representative

Cheri L. Hill~ P.O.Box ****, Huachuca City, AZ ***16~cell 907-***-****~ adzfjd@r.postjobfree.com

Objective:

Seeking a full time (or part time) position with a well established and reputable organization where my skills and experience will be utilized to contribute to the continued success of the company.

Summary of Qualifications:

-Committed to personal growth and learning new skills.

-Excellent customer service skills demonstrated by courteous interactions.

-Work well independently and with others.

-16 years of professional tax preparation and bookkeeping with H&R Block.

-18 years of food service preparation and management.

-3 years of cashiering in retail businesses.

-3 years of weekend wedding photography.

-4 years of child and elder care support.

Professional Experience:

-Tax Preparation-researched most credits and deductions allowed by IRS law and prepared correct tax return for each client. Skilled to train others to do the same.

-prepared client bookkeeping for tax return.

-resolved IRS letter audits for clients.

-Food Service- Food assembly with equipment provided.

-Skilled in cooking,

-Clean as I go. Ordering. Menu preparing.

-Management of kitchen (multi-tasking)

-Skilled in “presentation show” cooking in front of clients. Skilled to train others to do the same.

Cashiering-Operated cash register for cash, check and credit card transactions with 99% accuracy.

-Re-stocking cashier line products.

People Care-Responsible to help “handicapped” people with their “Activities of Daily Living”.

Wedding Photography-Posed wedding party for lasting picture memories.

Work Place History:

1/26/20 to current-Salads and desserts, grill,burritos at McDonald's in Benson, AZ

7/24/20 to 11/9/20 - Live-In CareGiver to elderly Judy Ulrey in Tucson, then Sierra Vista, AZ.

8/26/2019 to 12/26/2019 – Call Center Customer Service at Teleperformance in Sierra Vista, AZ.

6/18/2018 to 8/11/19- Cashier at Walmart, part time Sierra Vista, AZ.

10/19/2018 to 04/15/2019- Jackson Hewitt Tax Advocate, part time Sierra Vista, AZ

5/1/2006 to 05/01/2018- Self Employed Record Keeping, Bank Reconciliation and Instruction.

1/1/2004 to 5/10/2018- Tax Advocate at H&R Block Tax Group Anchorage, AK.

9/7/2016 to 6/30/2017- Live-In CareGiver to Elderly Gwen McAda Anchorage, AK.

6/24/2015 to 6/1/2016- Cashier for Kroger dba Fred Meyers Anchorage, AK.

5/1/2013 to 11/14/2013- Office Assistant for Margery Birkedal Anchorage, AK.

8/8/2012 to 3/8/2013- Accounting Technician at DOWL HKM Anchorage, AK.

9/1/2002 to 5/1/2005- Child Care, Self Employment Anchorage, AK.

5/1/1992 to 10/1/2000- Photographer for Exquisite Images Anaheim, CA.

1/1/1985 to 2/1/1999- Supervisor for Sodexho Marriott Food Services Anaheim, CA.

Education:

Accounting classes, 2 years at Orange Coast College, Costa Mesa, CA General Education, 3 years of Nursing courses at Biola University in La Mirada, CA 1982-1985 High School Diploma at Lewis Palmer High School, Monument, CO. Budgeting course Dave Ramsey's Financial Peace University.

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