Customer Service Vice President
Resume:
Demar Wooley
*** ******* ******* ****** ** *****
adzeh1@r.postjobfree.com
Seeking the opportunity to utilize my knowledge as an experienced restaurant professional to obtain a career with a company who has a vision that is focused on: growth, strong customer service, producing a quality product and where there is an opportunity to grow professionally while still maintaining a positive work life balance.
● Serve Safe Certified.
● Responsible Alcohol Service Certified.
● Culinary Manager
● Certified in New Store Opening.
54th Street Drafthouse
6/2005 to 5/2019
FOH Manager, Bar Manager, Kitchen Manager, Line Cook Saint Louis, Missouri & Texas
Responsible for:
Making sure the restaurant was ready to open, Making sure all utensils was the right portion sizes, Making sure all guests had a great dining experience. Putting in all invoices, Doing food inventory every Monday, Getting staff ready for a productive shift, Doing bar inventory every Monday, Making sure the parking lot was free of debris. Closing the restaurant and checking employees out before they clocked out, Making sure all doors was locked and alarms was turned on. Making sure comps or re-cooks was entered at the end of the night. Making sure food came out the window correctly, Ticket times was under 12 minutes,Taking care of any issues that occured on the floor, Counting down the bank drawer, Tipping out the severs, Claiming tips after tipping out, counting and bringing the bar drawer back to $1000, Sending paperwork to HR.
Running Reports at the end of the night:
Labor report
Bev counts
PTC
Sales reports
Discounts/Voids
Reference Name:
Tim Gilbert 54th St Drafthouse 940-***-**** Vice president Jack Mcgregor 54th St Drafthouse 214-***-**** Area Director Eli Mcnees 54th St Drafthouse 636-***-**** General Manager
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