SHAHBAZ KHAN

(:+91-807*******::adzcr1@r.postjobfree.com

*:Adi House,Dhobi Talai Street No-05,Bikaner–334001,Rajasthan HOSPITALITY & HOTEL MANAGEMENT PROFESSIONAL

Seeking a position to utilize my skills and

abilities in an Industry that toffers

professional growth while being resourceful

PROFILE

Result oriented and competent professional offering around 9year of rich exposure across Hotel & Management,,Customer Relationship Management, TeamManagement Service Operations.

An effective team player with exceptionalplanning,execution andinterpersonal skills,systematic approach and quick adaptability

Excellent time management skills with proven ability to work accurately and Quickly prioritize, coordinate and consolidate tasks,whils simultaneously managing the diverse range of function.

Excellent communicator with exceptional talent for problem solving andability to handle multiple functionsand activities in high pressure environments with tight deadlines. CORECOMPETENCIES:

• Leadership and CultureªBusiness StrategyªBrand RelationshipªCustomer Compass

• ServiceExcellenceªProcesses&Systemsª

• Business Strategyª

• Brand Relationship Customer Compass

PROFESSIONAL EXPERIENCE:

HOTEL LAXMI RESIDENCY AS FRONT OFFICE MANAGER FROM 01 MARCH ’2014 to 30 June 2022 HOTEL AMAR AS A ASSISTANT FRONT OFFICE MANAGER FROM 01 SEPTEMBER 2022 TO FEB 2023 WORK IN CONNECT MYNTRA VOICE PROCESS 3 MONTHS & 6 Years Experience In Event Industry

Job Responsibilities

Performed the duties of revenue manager and reservations manager. Resolved guest issues in a professional and compassionate manor. Plan collection follow-up and to get cleared the outstanding on time.Assigned duties and shifts to workers

Analyzed, investigated and resolved guest complaints Prepared the weekly schedule,handled all customer concerns in a pleasant and professional manner. Screened,hired and trained new employees.

GRADUATION:-

2014-Diploma In Hotel Management From IHMCSJaipur,Rajasthan HIGHER SECONDARY:

2012 Govt.Sadul Senior Secondary school Affiliated to R.B.S.E (Ajmer). SECONDARY:-

2010- ST XAVIERS”s school Bikaner Affiliated to R.B.S.E(Ajmer). Awards&Achievements:-

Participated in co-curricular activities on a regular basis through out my academic life.Represented Various Cricket tournament for Rajasthan Cricket Association,

(RCA) playedU-15,16,17And19 for Rajasthan State And Also a Part of National Team Internship Experience:

Six Month Internship experience

PERSONNEL DETAIL:

Name :Shahbaz Khan

Father’s Name :Saghir Ahmed

Mother's Name: Salma Bano

Date of Birth : 07December 1991

Nationality : Indian

Language known English,Hindi,Urdu,local

I here by declare that all the above information is true to the best of knowledge and believe.