Customer Service Data Entry

Brenda Kimmons

Pittsburg, KS

adzbki@r.postjobfree.com

Data Entry

Microsoft Word and Excel

EMR/Chart Assembly & Analysis

Customer Service

Medical Terminology

WORK HISTORY

Customer Service/Data Entry (9/2020 – 7/2023)

Insight Global, Inc.

Responsibilities listed are all inclusive of the various projects during employment with Insight Global.

Reviewed reports from the Vaccine Adverse Event Reporting System website. People who had an adverse reaction to the vaccine submitted their experience for review. PHI and PII were edited before submitting to the CDC.

Some projects required reading from a script and entering the data provided in the appropriate system while on the phone with the customer.

Worked in a fast-paced call center setting to help Medicaid recipients with renewal.

Analyzed childcare appreciation bonus applications to ensure all requirements were met.

COVID-19 Contact Tracer and Case Investigator - Conducted inbound and outbound calls to interview people who had been exposed to Covid and entered data in EpiTrax.

Unemployed (3/2020 - 9/2020)

Laid off due to COVID.

Medical Records Clerk/Scheduling (2013 - 2020)

Coffeyville Family Practice Clinic - Coffeyville, KS

Completed all release of information requests, answered the phone, assisted patients with questions, scheduled appointments and scanned records.

Pharmacy Technician/ Health Information Clerk (2001 - 2013)

Coffeyville Regional Medical Center - Coffeyville, KS

HIM Clerk 2005-2013: Assembled inpatient charts and reviewed to confirm all procedures had the necessary order signed by the appropriate medical personnel. Tagged the chart for deficiencies and placed in the doctors' lounge for completion. Scanned completed records.

Pharmacy Technician 2001-2005: Using a computer-generated patient list of medications, I gathered the meds from appropriate bin and checked with a pharmacist. The meds were then delivered to each unit for patients. I placed orders to restock medicine, IV fluids, and other supplies. Calculated quantity of weekly chemo meds and placed order.

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