Customer Service Assistant Manager
Resume:
Cassandra Jones
Arcadia, LA *****
adzb0q@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver
UberEATS, DoorDash - Ruston, LA
April 2022 to Present
Shop and deliver groceries, pickup and deliver food orders General Laborer
House of Raeford - Arcadia, LA
August 2021 to April 2022
Duties included inspecting chicken feet for abnormalities and separating, weighing, bagging, labeling and boxing the chicken feet by grades A and B
CSR - Customer Service Representative
Teleperformance - Shreveport, LA
June 2021 to August 2021
Answer inbound calls, assist customers with online orders Cashier
Durham's Quick Stop - Gibsland, LA
June 2018 to December 2020
• Opened the store
• Greeted customers
• Assisted customers in finding or ordering merchandise
• Rang up purchases
• Counted out cash drawers
• Stocked shelves
• Handled customer complaints and concerns
US Census Enumerator
UNITED STATES CENSUS BURUEAU - Shreveport, LA
March 2020 to July 2020
• Conduct interviews with individuals to collect census data.
• Follow census procedures and protocols in collecting and recording data.
• Verify data for accuracy and completeness.
• Ensure confidentiality and security of data.
• Conduct follow-up interviews as necessary to obtain missing or incomplete data.
• Utilize electronic devices to record data.
• Report any issues or concerns to the Census Supervisor.
• Work in an assigned geographical area, walking or driving to designated locations. Cashier/Customer Service
Dixie Mart #14 - Arcadia, LA
June 2014 to March 2015
Provide excellent customer service, cash handling, light cleaning and stocking. Assistant Manager
Handi-Mart #4 - Arcadia, LA
October 2012 to May 2013
Supervise cashiers, provide excellent customer service, cash handling, prepared daily cashier reports, light cleaning and stocking
Cashier/Customer Service
Benny's Get and Gauex/ Handi-Mart #4 - Arcadia, LA August 2009 to July 2011
Provide excellent customer service, cash handling, light cleaning and stocking. Customer Service Clerk/ Operations Manager
Fred's - Arcadia, LA
April 2004 to December 2008
Open/close store, prepared daily reports, prepared daily deposits, prepared employee schedules, cash handling and customer service
Soldier
U.S. Army - Fort Hood, TX
November 1999 to November 2001
Refuel military vehicles, daily maintenance check on military vehicle, move and stock supplies, issue out supplies to appropriate units in the motor pool
Education
High school diploma
Arcadia High School - Arcadia, LA
August 1994 to May 1998
Skills
• Management (2 years)
• Customer Service (10+ years)
• Cashier (10+ years)
• Cash Handling (10+ years)
• Inventory (10+ years)
• Communications (10+ years)
• Excel (Less than 1 year)
• Microsoft Office (10+ years)
• Organizational Skills (10+ years)
• Assistant Manager Experience
• Military Experience
• Retail Sales
• POS
• Computer Operation
• Retail Management
• Store Management Experience
• Microsoft Excel
• English
• Microsoft Word
• Typing
• Payroll
Military Service
Branch: United States Army
Service Country: United States
Rank: E-3
November 1999 to November 2001
Petroleum Supply Specialist
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