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Business Development Customer Service

Location:
Columbus, OH
Salary:
75000
Posted:
October 10, 2023

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Resume:

CAREER OBJECTIVE

Success-driven, resourceful, and customer-focused professional with 15+ years of experience in sales, exceptional customer service, troubleshooting, sales growth, and relationship management. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Allows for future growth to obtain a responsible and challenging position where knowledge and work experience will have valuable application. Looking for an opportunity in a dynamic organization where my skills will be fully utilized.

SKILLS

Customer Service

Territory Management

Prospecting

Territory Call Routing

Problem Solving Skills

Microsoft Office

New Business Development

Networking

Sales Forecasting

Leadership

Teamwork

Time Management

Product Presentations

Sales Skills

Relationship Building

Self-Starter

Communication Skills

Interpersonal Skills

PROFESSIONAL EXPERIENCE

Territory Manager – Aesthetic Medical Device Consultation and Business Development 3/2023 – Present Cutera, Inc – Ohio. Key Responsibilities:

Hunting and establishing relationships with all medical call points.

Assisting in growing the business revenue for all of the Ohio market.

Developing opportunities and nurture existing relationships to expand sales within existing accounts.

Educate and demonstrate products indications, efficacies, and the safety on how the products will improve the clients needs and that of their customers.

Patient Care Consultant – Elite Body Contour Consultation and Business Development 1/2020 – 3/2023 Sono Bello; Body Contour Centers - Columbus, OH Key Responsibilities:

Establishing relationships with surgeons, staff, and the patients while providing support in building the business for surgeons and the center.

Assisting in growing the business revenue for the Columbus market.

Key Achievements:

Nominated as Patient Care Consultant Rookie of the Year 2020

Consistent year over year average growth of 20% 2020-2023

Closing rate average 40%.

Highest revenue brought into center since opening in 2018.

Average of $5M in revenue each year

Account Executive – Products & Services: High-End Boutique Brands & Business Development Premier Beauty Supply - Columbus/Dayton, OH 10/2018 – 1/2020 Key Responsibilities:

Establishing relationships with stylists and owners of salons and studios by assisting them in building their business through business planning and education.

Helping Premier Beauty Supply in growing the business revenue in my territory.

Built a brand-new territory that excelled expectations.

Key Achievements:

President’s Council 2018 recipient for most accounts opened - 121 accounts.

111% growth in 2018 over 2017 year’s sales.

103% sales to goal for 2018.

100% to goal sales for 2019.

Account Executive – Services: High-End Boutique Brands & Business Development 1/2017 – 10/2017 Beauty Solutions, LLC - Palo Alto/Cupertino, CA Key Responsibilities:

Provided customers relationship-based services and innovative hair care products of the highest quality.

Achieved sales objectives while prospecting to increase revenue within a territory from month to month.

Settled quarterly education and sales goals while assisting each client to reach those goals.

Key Achievements:

100% sales to goal.

Grew territory by 10% in new accounts.

Sales Consultant – Services: Dental Lab Services and Medical Device Sales 8/2016 – 1/2017

California Dental Arts – Cupertino, CA

Key Responsibilities:

Answered customer inquiries promptly and in an appropriate manner.

Responsibilities included selling, cold calling, prospecting, recruiting and closing sales for the California Dental Arts lab services and devices to current and future dentists.

Prospected future dentists as well as up-selling and cross-selling current services to increase revenue.

Maintained and built relationships with key decision makers.

Admissions Coordinator – Services: School Admissions 05/2014 – 08/2016 Paul Mitchell the School – San Jose, CA Key Responsibilities:

Responsibilities included selling, cold calling, and prospecting, recruiting and closing sales for the Paul Mitchell School programs to future students at local high schools, spas, and other businesses for prospecting future enrollees as well as up-selling current students to increase education level with Advanced Certification Programs.

Implemented various marketing strategies to increase School awareness and program development.

Maintained relationships with key decision makers.

Key Achievements:

Earned “Sales Excellence” award 2014 & 2015.

Highest sales Volume for student recruitment and retainment with New Admissions and Advanced Certification program enrolment.

Raised more than $5000 for Fundraising event sponsored by Paul Mitchell the School.

Conceptualized and implemented training programs for the on-boarding process of all new employees.

Sales Associate – Products & Service: PCA Skin, Jan Marini, Eminence, & Spa Packages Dolce Salon and Spa - Scottsdale, AZ 06/2013 – 03/2014 Key Responsibilities:

Responded to prospecting, selling, and promoting salon services and packages as well as various lines of skincare.

Responded to learning and retaining extensive knowledge of 5 skincare lines (PCA Skin, Jan Marini, Eminence, Doco Charmuse, Pure Fiji) as well as the benefits of all chemical peels and microdermabrasion treatments.

Key Achievements:

Q3 2013 Exceeded Sales Goal – 106% to goal.

Q4 2013 Exceeded Sales Goal – 110% to goal.

Q1 2014 Exceeded Sales Goal – 101% to goal.

Ranked number 1 out of 5 Sales Associates for highest sales 2013 & 2014.

Ranked number 1 out of 5 Sales Associates for highest volume in sales upgrades 2013 & 2104.

Assistant Director of Admissions – Services: School Admissions 02/2010 – 12/2011

The Art Institute of Phoenix – Phoenix, AZ Key Responsibilities:

Responsibilities included selling, cold calling, prospecting, recruiting, and closing sales for the Art Institute educational programs to future students.

Analyzed enrollment reports to properly forecast future new and current student enrollment and retainment.

Implemented various marketing strategies to increase school awareness and program development.

Maintained relationships with students, parents, faculty and educators.

Key Achievements:

Q3 2010 Exceeded Sales Quota – 110%.

Q1 2011 Exceeded Sales Quota – 107%.

Ranked number 1 for highest recruited students in 2011.

Licensed Personal Banking Advisor – Services: Financial Planning & Investments First Merit Bank, North America –Avon Lake, OH 8/2008 – 10/2009 Key Responsibilities:

Performed selling, cold calling, prospecting and closing sales for financial and investment banking services.

Key Achievements:

Highest branch sales in District.

Passed Life & Health exam first attempt.

Branch Corporate Account Manager 05/2005 – 12/2007 Enterprise Rent-A-Car – Tiffin, OH Key Responsibilities:

Performed selling and closing sales for fleet and vehicle rentals.

Forecasted fleet demands, adjusted inventory quantity, and maintained daily operations.

Organized and executed marketing plans to emerging markets resulting in a business and fleet expansion.

Key Achievements:

Consistently ranked number 1 Branch Corporate Account Manager 2005-2007.

EDUCATION

Master of Business Administration Heidelberg College, Tiffin, OH 2008

Bachelor of Arts, Business Administration Tiffin University, Tiffin, OH 2004

JAMIE L. BRYON

● 4912 Clearfork Lane, Westerville, OH 43081 ● 419-***-**** ● adz9vq@r.postjobfree.com

Columbus Ga, 31904



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