Business Management Operations
Resume:
Kasey Jackson
Sierra Vista, AZ *****
adz9rx@r.postjobfree.com
I am a highly motivated, career oriented leader, looking for a managerial position in the medical field. I have the experience and management skills necessary to be an effective and adaptive manager within the medical business management field.
Authorized to work in the US for any employer
Work Experience
Foreman/Supervisor
Army & Airforce Exchange Service - Fort Huachuca, AZ July 2022 to Present
• Ensure the efficiency of shift operation are optimized.
• Generate and submit daily business reports.
• Order operational supplies to maintain product availability.
• Supervise 3-5 baristas during any given shift.
• Build and maintain customer relationships to promote a positive customer experience.
• Conduct daily inspections of food service equipment to ensure compliance with both federal and state board of health guidelines as well as Army Airforce Exchange Exchange Service and Starbucks Corporate standards and guidelines for cleanliness, sanitation, and safety.
• Completed the Restaurant Operations Management Academy with one year of employment.
• Awarded employee of the month 3 times in the first 12 months of employement. Barista/Cashier
Starbucks - Aberdeen, MD
January 2022 to June 2022
Greet customers, take orders, and create quality Starbucks Beverages. Help to maintain and clean store.
• Promoted the culture, value, and missions of Starbucks.
• Provided excellent customer service to all guest
• Prepared beverages, food products, and handled cash.
• Promoted to Barista Trainer after only 3 months of experience. Assistant Business Office Manager
Village Green Health and Rehabilitation - Fayetteville, NC April 2019 to June 2021
• Aided the Business Manager in day to day operations including but not limited to; Patient Billing, Insurance Billing, managing accounts receivable, order office supplies, and managing employee schedules.
• Experienced in navigating Medicare/Medicaid requirements for billing and collections.
• Experienced with billing requirements for Tricare, Blue Cross Blue Shield, Aetna, Humana, and others.
• Generated and analyzed monthly business reports.
• Interacted with patients during in processing and out processing of the assisted living facility.
• Provided guidance to patient family members on how to apply for financial aid and Social Security Benefits.
• Managed the Resident Trust fund accounts.
Pampered Chef Consultant
Pampered Chef - Fayetteville, NC
July 2016 to May 2019
Job duties are selling pampered chef products (kitchen ware), Communicated information to customers about product quality, value and style. Informed customers about all product lines and services offered by the company. Market and sell high quality kitchen tools and accessories through in-home demonstrations, booths at trade shows and fundraiser programs.
• Exceeded $15,000 in sales in six months, through part-time work (approximately 5 days per month).
• Mentor and leader to four independent kitchen consultants.
• Create and publish monthly newsletters for customers and other consultants.
• Help plan, lead, and execute monthly kitchen consultant meetings and potential consultant workshops.
• Earned $15k+ in company incentives during 2018 for generating $75k in product sales. Lead Dental Assistant
Schofield Barracks Dental Clinic - Schofield Barracks, HI December 2016 to June 2018
• Supervised the day to day operations of 8 dental assistants as well as 8 dentists participating in the resident dental program.
• Maintained the dental assistants to dental residents to operatory room schedule.
• Maintained the monthly dentists schedule for each resident doctor. Had to ensure all dental procedures resident requirement were being maintained according to patient schedule availability.
• Participated in and managed patient intake procedures. To include but not limited to; scheduling, recording vital signs, and the review the medical and dental history.
• Prepared sterile trays for a wide variety of surgical procedures: restorative treatment, extractions, dental impressions, periodontics (CEREC), endodontic, and orthodontics. Experienced in the practice and of procedures partial adjustments, implants, sinus lifts, extractions of third molars. Assisted with sedation patients.
• Answer all inquiries from patients, explained differences in treatment types and plans in order help elevate stress and determine the best treatment plan for the patient
• Familiar with the operation, sterilization, and maintenance of dental model trimmers, vacuum formers, ultrasonic cleaners, and autoclave to name a few.
• Managed and maintained career progression, continuing education requirements, and advanced certifications for 8 dental assistants.
Dental Assistant
Advanced Endodontics of Hawaii - Honolulu, HI
January 2016 to March 2016
• As one, of only two employees in the practice, I shared all dental assistant responsibilities as well as office management responsibilities.
• Maintained patient records, contacted insurance companies, ordered office supplies, stocked and maintained dental supplies, and maintained clinic sanitation and sterilization standards.
• Evaluated and created a OSHA compliance program.
• Experienced in the use and maintenance of specialty endodontic tools and devices. Specifically the endodontic operating microscope and associated tools for endodontic procedures. Dental Assistant
Back to Basics Dentistry - Clarksville, TN
October 2013 to December 2015
• Assisted in a wide variety of dental procedures; restorative treatment, extractions, dental impressions, periodontics (CEREC), endodontic, orthodontics, denture and partial adjustments, implants, laser treatment, whitening.
• I was solely responsible for the establishment and maintenance of the patient records associated with treating Obstructive Sleep Apnea.
• I organized and coordinated for the clinic to gain certification by the American Board of Dental Sleep Medicine.
Education
Kaplan Career Institute - Nashville, TN
December 2013
Associates of Science in Business Management
Central Texas College - Fort Polk, LA
May 2008
High school diploma or GED
Bedford-North Lawrence High School - Bedford, IN
August 2000 to May 2004
Skills
• Matrix (2 years)
• Customer service (10+ years)
• Microsoft suite (2 years)
• Barista Experience
• Dental Assisting
• Chairside Assisting
• Infection Control Training
• Restaurant experience (3 years)
• Strong attention to detail (10+ years)
• Ability to Multitask (10+ years)
• Punctual (10+ years)
• Strong planning skills (4 years)
• Works well under pressure (4 years)
• Strong communication skills (4 years)
• HIPAA
• Office Management
• Medical Scheduling
• Guest services
• Medical Imaging
• Fundraising
• Laboratory Experience
• Eaglesoft
• Office Administration
• Patient Care
• Business Management
• Operations Management
• EMR Systems
• Dental Receptionist
• Insurance Verification
• Vital Signs
Certifications and Licenses
Certified Dental Assistant
June 2016
Additional Information
Demonstrated the ability to type 50 words per minute with a 98% accuracy.
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