Electronic medical record management, medical office supervisor
Resume:
Tina M. Knepper adz9el@r.postjobfree.com
Newport, TN 37821
Achievements:
Achieved DNV and Medicare accreditation without a single violation for my department
Bachelor of Science from University of Phoenix in Health Administration / Health Information Services (3.81 GPA)
Four professional certifications (Certified Nursing Assistant, Certified Medical Transcriptionist, Certified Welder, and Epic Certification)
Author of currently 25 books on Amazon for Kindle
Graduated Summa Cum Laude in Medical Transcription & set a typing speed record of 100 WPM at SWIC
First woman to earn a degree in Welding Technology at SWIC (fka BAC)
Knowledge, Skills, Abilities:
Start-up office management and team-building
Leadership/supervisory experience
EPIC-certification, patient registration, insurance authorization, SCA negotiation
20+ years’ exp. in electronic medical records (EMR) and ROI
Experienced in e-publishing
Maryland Heights Center for Behavioral Health 8/15/2022 – 5/29/2023
Position: Manager, Health Information Management
Established the HIM department for a new geriatric psychiatric hospital
Achieved DNV and Medicare accreditation
Led the only department to receive no violations during the DNV survey
Led in-services with the nursing staff to focus on documenting to the highest level for maximum reimbursement
Successfully negotiated with insurance companies for many SCAs (MHCBH was considered out-of-network)
Saved multiple accounts from insurance denial by taking the initiative to perform concurrent reviews when the LCSW missed the deadline
Audited charts for completeness
Sent complete and accurate charts to coders for billing
Served as the Privacy Officer, the Morale Officer, and the event planner, using personal funds to purchase food, gifts, and prizes for the employees
Conceived and published a monthly newsletter called “Psyched Up,” that featured mental health articles and pep talks for employees
Successfully achieved $189,000.00 in reimbursements during the first month of active billing
Washington University School of Medicine 7/30/2012 – 8/12/2022
Position: Clinical Support Specialist III
(Supervisor de facto when manager was absent)
Organized and led the medical records side of the start-up of the new consult service
Transcribed dictations and reviewed the transcriptions of the supporting transcriptionist
Was kept on-staff when all other transcriptionists were laid off during the transition to voice recognition
Given a different title and a customized role to build a successful new service
As the most senior staff member, was given increasing responsibility to lead the office whenever the manager worked remotely (which was much of the time)
Supervised and trained a staff of 10, led the morning huddle meetings, ordered couriers, organized logistics for material distribution across campus and between cities, and acted as the liaison between outside hospitals and our pathologists
Dr. Paul Simons, Associate Professor of Pediatrics 8/2019 – 10/2022
St. Louis Children’s Hospital, Dept. of Pediatric Psychology
Position: Medical Transcriptionist
Worked remotely, transcribing Dr. Simons’ handwritten clinical history and office visit notes on each new patient (He retired in October, 2022)
Save The Giants Dog Rescue 2009 -- 2018
Broomfield, CO
Position: Fundraising Volunteer Coordinator
Created and drove several worldwide fundraising efforts under the guidance of one of the founders, from publishing a cookbook to the design and sales of custom T-shirts
Gained worldwide support online at the grassroots level for dog rescues
Achieved victory in changing Missouri and Ohio state laws after sending petitions to media and politicians on behalf of dog rescues to shut down and ban puppy mills
Facebook fame: Created two webpages on Facebook in a great marketing move, using the name and likeness of my famous dog, an English Mastiff named Whiskey River Smith. (He became famous after giving him a virtual rock-star persona on Facebook. Created a virtual all-dog rock band online, and wrote many dog-related musical memes. The memes often went viral, drawing social media attention for dog rescue. Designed original concert T-shirts with images of the band, “Whiskey River and The Jello Shots,” which the dog rescue sold as part of a fundraiser. After being featured twice in American Dog Magazine, Whiskey River passed away at the age of ten in 2018.)
Barnes-Jewish Hospital 6/2003 – 7/2012
St. Louis, MO
Position: Medical Transcriptionist
Worked as a medical transcriptionist in the surgical pathology laboratory for approximately 90 pathologists
Cardiology Consultants, Ltd 12/2002 – 4/2003
Belleville IL
Position: Medical Records Clerk
Service Corporation International 2/2000 -- 10/2002
(DBA) Valhalla Gardens of Memory
and Gaertner Funeral Home
Belleville IL
Position: Family Service Counselor
Agapé Hardwood Creations 5/1996 – 12/1998
Belleville, IL
Position: Co-owner, Office Manager
Education
HIGH SCHOOL: Belleville Township High School West
Belleville, Illinois
Note: Graduated at age 16
COLLEGES: Belleville Area College
Belleville, Illinois
Associate of Applied Science, Welding Technology
Note: First female to earn this degree
South Western Illinois College
Belleville, Illinois
Certificate, Medical Transcription
University of Phoenix
Phoenix, Arizona
Bachelor’s Degree, Health Administration/Health Information Services
Contact this candidate