Subbarao adz9dn@r.postjobfree.com 240-***-****

SR. SALESFORCE DEVELOPER

PROFESSIONAL SUMMARY

Having 10+ years of experience in the IT industry including 7+ years of experience in designing, developing, and deploying Salesforce applications. Proven ability to translate complex business needs into technical solutions, working closely with stakeholders to ensure that requirements are met.

Expertise in SFDC Development using Lightning Application (LWC & Aura), Apex Classes, Apex Test Classes, Apex Triggers, Batch Classes, Flows, Process builder, Visual Force Pages, Controllers, Components, Apex Web services.

Strong Experience in creating and managing Applications, Custom Objects, Reports, Dashboards, Validation Rules, Flows, Profiles, Users, Roles, Page Layouts, Objects, Tabs, Org - Wide default, Sharing rules, Workflow rules, Reports, Dashboards, Email Alerts, Entity Relationship Diagrams, and Governor limits.

Experience in implementing Security/Sharing rules, configured permission sets, Field Level Security, and Record level Security.

Experience in Vlocity, Omniscript.

Experience in Sales cloud, Service cloud, nCino cloud, FSL Cloud, Marketing cloud and Community cloud.

Experience in various deployment tools like Changesets, VS Code, Git Library, Bitbucket, Auto Rabit, SVN Repository, and managing repositories efficiently.

Customized existing Visualforce to align with salesforce’s new Lightning UI experience.

Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components, and lightning connect.

Restructured entire opportunity related functionality to enhance the performance of opportunity page loading.

Converted most of the Process builders which perform DML into before-save flow triggers and before apex triggers.

Moved some of the existing trigger independent code blocks into asynchronous contexts.

Introduced a separate layer in system called data access layer to access SOQL queries from business logic layer, which avoids duplicate queries in handlers.

Introduced trigger framework and asynchronous framework in the system as current opportunity trigger is not following any of the best patterns.

Converted some of the opportunity visualforce pages into lightning web components (LWC) as VF page is taking longer time to load the page.

Integrated existing CRM application with various third party appExchange products like Adobe e-sign, Conga, Asperato.

Converted existing classic org to lightning org.

Had calls with stakeholders to discuss enhancement scope and requirements.

Designed Technical and functional flow documents.

Integrated salesforce applications with external systems.

Performed the impact analysis for the existing functionalities on salesforce quarterly releases.

Refactored Lead, Opportunity and Agreement triggers as per the best design patterns.

Exposed and Consumed REST web services to integrate with the external systems.

Used Github to commit and review the code before pushing code to target environment.

Participated in peer code reviews and merged subbranches with main branches using pull requests.

Experience with SDLC Methodologies Waterfall, Agile and Scrum using JIRA for Issue tracking.

Strong Communication and inter-personal skills with ability to work in a fast-paced environment with changing priorities.

TECHNICAL SKILLS:

CRM

Salesforce.com, Force.com

Middleware Tools

Salesforce Inspector, Salesforce Loader, IBM WTX

Salesforce Technologies

Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects LWC and Aura

Vlocity, Omniscript.

Languages

Salesforce (Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Visualforce pages, Visualforce component, and controllers Lightning Components, Custom Setting) SQL, PL/SQL, UNIX, Shell Scripting, Java

Ticketing Tool

Asana, Jira

Data Base

SOQL, SOSL, Oracle and MS SQL Server

Web Standards

Visual Force (Salesforce), HTML, XHTML, XML

IDE

VS Code, Eclipse, and Developer Console.

Deployment Tools

DevOps, Auto Rabit, SVN Repository Changeset and Git Library

Clouds

Sales, Service, nCino, FLS Marketing and Community cloud

PROFFESIONAL EXPERIENCE:

Elevance Health, formerly Anthem Inc. Dec 2021 – Present

Role: Senior Salesforce Developer

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioural health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield.

This is call center application, whenever a customer calls customer support they will get the corresponding Case and based on the case status give the info to the customer. If the customer has some concerns regarding medicines that are partially approved and then the agent will raise the appeal request.

Responsibilities:

Analyzing the functionality and requirement based on Acceptance Criteria.

Had calls with stakeholders to discuss enhancement scope and requirements.

Participating in user stories growing sections.

Restructured entire opportunity related functionality to enhance the performance of opportunity page loading.

Converted most of the Process builders which perform DML into before-save flow triggers and before apex triggers.

Moved some of the existing trigger independent code blocks into asynchronous contexts.

Introduced a separate layer in system called data access layer to access SOQL queries from business logic layer, which avoids duplicate queries in handlers.

Introduced trigger framework and asynchronous framework in the system as current opportunity trigger is not following any of the best patterns.

Converted some of the opportunity visualforce pages into lightning web components (LWC) as VF page is taking longer time to load the page.

Integrated existing CRM application with various third party appExchange products like Adobe e-sign, Conga, Asperato.

Converted existing classic org to lightning org.

Designed Technical and functional flow documents.

Integrated salesforce applications with external systems.

Performed the impact analysis for the existing functionalities on salesforce quarterly releases.

Refactored Lead, Opportunity and Agreement triggers as per the best design patterns.

Exposed and Consumed REST web services to integrate with the external systems.

Used Github to commit and review the code before pushing code to target environment.

Participated in peer code reviews and merged sub branches with main branches using pull requests.

Configured Communities.

GlobalFoundries Inc. Sep 2020 – Nov 2021

Role: Senior Salesforce Developer

GlobalFoundries Inc. (GF) is a multinational semiconductor contract manufacturing and design company. Once a customer approaches GF, they will take their requirements and enter information into "IP" object and this information is passed to R&D Team. R&D team will analyze the IP and provide design information by entering information into "IP Design Kit" object.GF will give the demo to customer after IP Design is ready, if customer found any changes, they will provide some suggestions as per their requirement.

If customer satisfied with IP Design, they would go ahead with Agreement and Contract Milestones. Agreement is associated with Contract Milestones.

There are multiple Contract Milestone Events like Contract Execution, Design Kit, Testchip Tapeout, Characterization Report and Qualification Report.

Responsibilities:

Restructured entire opportunity related functionality to enhance the performance of opportunity page loading.

Converted most of the Process builders which perform DML into before-save flow triggers and before apex triggers.

Moved some of the existing trigger independent code blocks into asynchronous contexts.

Introduced a separate layer in system called data access layer to access SOQL queries from business logic layer, which avoids duplicate queries in handlers.

Introduced trigger framework and asynchronous framework in the system as current opportunity trigger is not following any of the best patterns.

Converted some of the opportunity visualforce pages into lightning web components (LWC) as VF page is taking longer time to load the page.

Integrated existing CRM application with various third party appExchange products like Adobe e-sign, Conga, Asperato.

Converted existing classic org to lightning org.

Use Omniscript, dataraptors

Configured communities and email studio marketing cloud.

Had calls with stakeholders to discuss enhancement scope and requirements.

Designed Technical and Functional Flow documents.

Integrated salesforce applications with external systems.

Performed the impact analysis for the existing functionalities on salesforce quarterly releases.

Refactored Lead, opportunity and Agreement triggers as per the best design patterns.

Exposed and Consumed REST web services to integrate with the external systems.

Used Github to commit and review the code before pushing code to target environment.

Participated in peer code reviews and merged subbranches with main branches using pull requests.

DreamLine Inc. Jul 2019 – Aug 2020

Role: Senior Salesforce Developer

Dreamline is a leading global manufacturer and distributor of high-quality shower doors, tub doors, shower enclosures and acrylics shower bases. The company is very well known for off-the-shelf and custom shower door solutions with sleek modern style and impressive value. They are passionate about smart and visionary design delivering affordable luxury bathroom solutions to the bath and shower marketplace.

Responsibilities:

Understanding and analyzing the requirements and mapping them to Salesforce functionality.

Creating/add and manage Users, Roles, Profiles and setting up sharing rules.

Involved in Customizing Custom Objects, fields, record types and layouts, custom tabs and applications.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Creating Visualforce Pages.

Writing Apex Triggers, batch apex, Apex Classes and wrapper class to implement business logic.

Writing Test classes and Test Coverage for all the apex classes for all the apex classes.

Implemented Ajax tool kit, sforce.

Developed SOQL, SOSL and Relationship queries to get data from different related objects.

Developed order status bar.

Developed Case Merge and Contact Merge application

Created public sites for customer feedback forms

Integrated salesforce with Sage ERP using Rest API.

Implemented email studio, Marking cloud.

Configured customer communities.

Embassy Property Developments Pvt Ltd. Mar 2018 – Jun 2019

Role: Salesforce Administrator/Developer

Embassy Group or Embassy Property Developments Pvt. Ltd is a privately-held real estate developer based in Bengaluru, Karnataka, India established in 1993. The group is into real estate development for verticals like commercial, residential, hospitality, industrial warehouse spaces, services, retail and education.

Embassy also operates a real estate investment trust (REIT), called Embassy Office Parks REIT.[5] Embassy Office Parks is the first listed REIT in India and the Asia's largest office REIT by area.

Responsibilities:

Understanding and analyzing the requirements and mapping them to Salesforce functionality.

Creating/add and manage Users, Roles, Profiles and setting up sharing rules.

Involved in Customizing Custom Objects, fields, record types and layouts, custom tabs and applications.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Creating Visualforce Pages.

Writing Apex Triggers, batch apex, Apex Classes and wrapper class to implement business logic.

Writing Test classes and Test Coverage for all the apex classes for all the apex classes.

Implemented Ajax tool kit, sforce.

Developed SOQL, SOSL and Relationship queries to get data from different related objects.

Developed order status bar.

Created public sites for customer feedback forms

Integrated salesforce with Sage ERP using Rest API.

Liberies Small Business Loans Pvt Ltd. Mar 2017 – Feb 2018

Role: Salesforce Developer/Admin

Liberies is a small business loans company, they will provide funding for small businesses like pubs, supermarkets, restaurants ect their concept of repayment of loan amount is whenever customer paid via card some percentage of amount will be directly credited into Liberies account.

Responsibilities:

Involves in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.

Involves in designing, coding, and implementing Apex Classes, Triggers, Lightning Components, Visualforce components, SOQL statements for Sales Cloud Enhancements, and Design Upgrades.

Designing and implementing new Salesforce custom objects, workflow rules, Record Types, Validation Rules, Flows, process Builders, custom layouts, and other standard Salesforce customizations.

Field & Page layout customization for the standard objects like Account, contact, Leads

Maintain and give permissions to communication templates based on Profiles and Permission sets.

Imports accounts and contacts data through Import Wizard or Salesforce Inspector.

Builds the organization's role hierarchy by adding the Roles as per the organization structure and creates custom profiles to satisfy the organization's hierarchy.

Able to use and extend existing code framework to implement new functionality. Needs some direction to make fundamental changes to the existing code line.

Performing the Risk Analysis and Cost Assessment for the Project implementation

Creates custom Reports based on business need and associates them to Dashboard.

Coordinated testing and validation procedures through software development lifecycle.

Implemented nCino, Marketing clouds, email studio

Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.

Britannia Industries Limited Jan 2015 – Feb 2017

Role: Salesforce Developer

Britannia Industries Limited is an Indian multinational FMCG company specialized in food industry,

it is one of India's oldest existing companies and best known for its biscuit products. The company sells biscuits, breads and dairy products throughout India and abroad.

Responsibilities:

Involves in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.

Involves in designing, coding, and implementing Apex Classes, Triggers, Lightning Components, Visualforce components, SOQL statements for Sales Cloud Enhancements, and Design Upgrades.

Designing and implementing new Salesforce custom objects, workflow rules, Record Types, Validation Rules, Flows, process Builders, custom layouts, and other standard Salesforce customizations.

Field & Page layout customization for the standard objects like Account, contact, Leads.

Maintain and give permissions to communication templates based on Profiles and Permission sets.

Imports accounts and contacts data through Import Wizard or Salesforce Inspector.

Builds the organization's role hierarchy by adding the Roles as per the organization structure and creates custom profiles to satisfy the organization's hierarchy.

Able to use and extend existing code framework to implement new functionality. Needs some direction to make fundamental changes to the existing code line.

Performing the Risk Analysis and Cost Assessment for the Project implementation

Creates custom Reports based on business need and associates them to Dashboard.

Coordinated testing and validation procedures through software development lifecycle.

Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.

CMA CGM Mar 2013 – Dec 2015

Role: Salesforce Developer

CMA CGM is the world’s 3rd largest Container Shipping Corporation, which has a group of global partners all over the world like ANL (Australian National Lines), DELMAS, PSA-UEC etc. with goal of offering services like moving goods from one place to any other place in the world. The project deals with development and support of all the EDI integration requirements. solution should be integrated with QAD ERP for Inventory, Sales & Financial transactions.

Responsibilities:

Developed maps for EDIFACT transactions like CODECO, COARRI, COREOR, IFTSTA, and IFTSAI.

Worked as WTX developer mainly working on Type Tree design, developing various maps.

Developing the type tree based on the flat file structures given by the clients.

Developing of maps between EDIFACT EDI and XML formats, EDI and Flat File structures.

Interacting with client to get the requirements for the existing maps.

Analyzed the requirements and created mapping specifications

Used functions and functional maps extensively.

Deployed the maps on the UNIX environment and performed unit testing based on the client requirements with the data provided by the client.

Preparation of mapping specifications for most of the business transactions according to the existing flows.

Developed the maps, compiled, and executed them locally.

Understanding the business rules/needs and delivering on time.

Education:

Acharya Nagarjuna University, Vijayawada, AP, India Master of Computer Applications (M.C.A)

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