Cynthia Graves
Manager. Housekeeper. CNA. Waitress. Hostess. Cashier. Bartending. Expo.
Wilmington, NC 28409
adz9ct@r.postjobfree.com
Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Hardworking server with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Energetic, bilingual team player with nine years of work in the restaurant industry. Enjoys interacting and working with others. Authorized to work in the US for any employer
Work Experience
Head Housekeeper
The Woods at Holly Tree - Wilmington, NC
May 2021 to Present
Clean residents rooms. Help them organize.
In charge of the other housekeepers.
Serve breakfast and lunch in the dining room.
Take care of the residents and there needs.
General Manager
DUNKIN DONUTS - Wilmington, NC
January 2020 to May 2021
• Managed all aspects of running store
• Hired and trained 10+ employees
• Handled all employees' scheduling
• Motivated entire team
• Performed shift drawer counts
• Handled product placement, display, and visual merchandising standards
• Coordinated schedules and assigned employees' shifts
• Processed payroll
• Consistently achieved sales goals
• Hired and trained 10+ employees
• Responsible for upholding required health and safety standards
• Responsible for profit and loss control
• Monitored and ensured staff adhered to all company policies and procedures Barista/Shift Lead
Dunkin' Donuts - Wilmington, NC
January 2020 to September 2020
FOH and BOH. Shift Leader.
Original ChopShop - Paradise Valley, AZ
February 2019 to October 2019
Server/Cashier/Expo
Matt's Cape House - Waterford, NY
January 2018 to April 2018
Waitress. Hostess. Cashier
Pirate's Table - Wilmington, NC
March 2013 to November 2017
28412
Reliable Team Worker
Cash Handling
Comfortable Standing For Long Periods
Active Listening Skills
Greeted Customers
Up-sold Additional Menu Items
Engaging Personality
Customer Satisfaction
Customer Needs
Guest Complaints
Cash Registers
Customer Orders
Management Team
Food Orders
Food Safety
Carefully Maintained Sanitation
Necessary Steps
Impeccable Personal Hygiene
Bartender
Boardwalk on front - Wilmington, NC
July 2013 to September 2013
28401
Necessary Steps
Carefully Maintained Sanitation
Impeccable Personal Hygiene
Reliable Team Worker
Cash Handling
Comfortable Standing For Long Periods
Up-sold Additional Menu Items
Engaging Personality
Customer Satisfaction
Server. Cashier. Drive
Smithfield's Chicken and BBQ - Wilmington, NC
February 2010 to October 2010
28411
Comfortable Standing For Long Periods
Greeted Customers
Up-sold Additional Menu Items
Customer Satisfaction
Cash Registers
Customer Orders
Food Safety
Server
Chuck E. Cheese - Wilmington, NC
July 2007 to January 2008
28403
Consistently provided friendly guest service and heartfelt hospitality. Reliable Team Worker
Hosting Birthday Parties
Food Orders
Education
High School Diploma
New Hanover High School - Wilmington, NC
2009
Skills
• multi-tasker (10+ years)
• team player (10+ years)
• Busser
• Fast Food
• Food Prep
• Food Service
• Host
• Bartender Experience (2 years)
• Upselling
• Barista Experience
• Cash Handling
• POS
• Restaurant Experience
• Store Management Experience
• Guest Services
• Cooking
• Food Safety
• Restaurant Management
• Payroll
• Profit & Loss
• Management
• Inventory Control
• Serving Experience
• Catering
Certifications and Licenses
Food handlers
Food Handler Certification
Additional Information
SKILLS
Customer-oriented Skilled upseller
Quick learner Accustomed to shift work
Organized multi-tasker Dedicated team player
Late-night shift availability Fast and efficient service worker Good with numbers and math