Customer Service Computer Systems
Resume:
Denison, TX *****
adz950@r.postjobfree.com
Cheri C Norris
Objective Working to better myself everyday and be better than I was the day before.
Experience 10/2019-12/2019 E-Health Medicare
Dialog-Direct 2415 S Austin Ave Denison Tx 75020
E-Health Medicare Screener
Retreiving beneficiaries basic information to check if they qualify for medicare benefits due to their age or disabilities
Transferring calls to other departments such as customer service or retention department
08/2017-02/2019 Prime Therapeutics
Dialog-Direct 2415 S Austin Ave Denison Tx 75020
Prime MSA/PSA
Customer service for pharmacies and Dr offices for Blue Cross & Blue Shield Insurance and several other individual insurance companies
Customer Service for Blue Cross & Blue Shield Insurance
Submitted Prior Authorizations for specialty medications for Dr offices
Submitted overrides for pharmacies that were applicable to their insurance plans
03/201*-**-**** Denison Shell Denison TX 75020
Customer Service
Customer service for the station and U-Haul
Stocked, ordered merchandise, and checked merchandise in
U-Haul rentals and returns
11/2016-03/2017 AT&T/Direct—TV Durant, OK
Customer Service
Submitted information to Direct-TV for new service Education 1991-1992 Grayson County College Sherman/Denison, TX
Basics for college
Computers Skills I have self taught computer skills, learned different computer systems from different companies such as Prime Therapeutics, E~Health and AT&T/Direct-TV
Platforms Mac OS X and Windows X
References: Sherrie Grigg 903-***-****
Nikol Walker 903-***-****
Tera Owens
Jennifer Meadows 903-***-**** adz950@r.postjobfree.com
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