Kathleen A. Dickerson

adz412@r.postjobfree.com Home 313-***-**** Southfield MI 48075

PROFESSIONAL PROFILE

HR - Generalist, Office Administrator, well organized customer service professional with over 15 years of leadership experience in various fields that include education, government, health care, non-profit and manufacturing and assembly.

CORE COMPETENCIES

•Labor Relations completed UAW Contract Negotiations (2022)

•Workplace investigations and Grievance Resolution

•Corrective Action Processes including attendance points

•Recruitment and Onboarding activities

•Separation & Exit interviews

•Payroll and Compensation Analysis

•Employee Relations and enforcement of Policies & Procedures

•Management Coaching Techniques

•Performance Management

•Job Descriptions

•Employment Laws (ADA, FMLA, FLSA, EEOC, HIPPA, COBRA)

•Benefit Administration

•FMLA, STD, LTD Leave Administrator

•Security Badge Administration

PROFESSIONAL EXPERIENCES

Professional Recruiters Group Oct 2022 - Present

Substitute teaching and remedial student aid in classes K - 8th grade, often filling in for the regular teacher or assisting students that require more one on one attention.

Avancez LLC - Warren MI Mar 2022 - Sept 2022

Human Resources Generalist II

•One person HR department for 160 people in manufacturing environment

•Coaching and counseling managers and team members on HR matters

•Enforced progressive disciplinary process with the guidance on Union contract

•Health & Safety matters

•Annual faculty training

•Event planning

•Recruiting & payroll for all hourly employees

Wayne County Community College District - Detroit, MI May 2005 - Mar 2022

Campus Operation - Northwest Campus

•Career Planning and Placement Advisor

•COVID tracing for entire campus (5 Buildings)

•Community Event Planner

•Early Voter Registration NW Campus Delegate

•Student & Faculty Ombudsman

Student Service Administrator - Northwest Campus

2012 - 2015

•Parent Partnership for Success (Dual Enrollment students)

•Building Administrator

•Science Safety matters (chemical sheets, student & Faculty training forms)

•Student complaints & grade grievances

Associate Dean - Compliance matters - Downtown Campus

2009 - 2011

•Faculty evaluations & attendance matters

•Evening Building Administrator

•Room scheduling, student recruiting and logistics for community events

Health Information Technology Grant Manager – Eastern Campus

2007 - 2009

•Faculty recruiting, orientation and payroll

•Faculty expense reports and reimbursements

•Monthly grant financial reconciliation

•Student orientations & class scheduling

Student Admissions & Registration Aid – Northwest Campus

2005 - 2007

•New student application processor

•Class attendance audits

•Student registration

•Class adjustments (dropping & adding classes)

Robert Half International - Southfield, MI (Contractual) Oct 2005 – Nov 2006

Interim Human Resources Director – City of Highland Park, MI

I established a new benefit plan for both active employees and retirees, (Approximately 400 employees) with the consent of the Emergency Financial Manager resulting in a 30% savings in benefit costs for the City. Also handled all other HR matters including labor relations, employee relations, compensation issues, pension matters, PRO accruals, and workers compensation.

Detroit Housing Commission - Detroit, MI (Receivership) Oct 2004 - Sep 2005

Director of Benefits & Administration

I negotiated a new benefit plan resulting in 13% savings on benefit costs. With the help of an HR Assistant I also revised all Policies & Procedures and implemented a new HRIS software to tracks time keeping and training needs.

COMPUTER SKILLS

Ceridian - Dayforce Kronos Google Platform

ADP AmiPro Microsoft Platform

AS 400 Banner

Abbra 200 (HR Database)

EDUCATION

Master’s in Administration, HR - Central Michigan University, Mt. Pleasant MI

Bachelor of Science – Public Affairs, Bus, Adm. – Wayne State University, Detroit MI

60 Hour Certification in Human Resources – WCCCD

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