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Massage Therapist Customer Service

Location:
Phoenix, AZ
Posted:
October 03, 2023

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Resume:

Arthur Reznikov

Massage Therapist

CONTACT

Address

***** *. **** ***** ** # 227,

Phoenix, AZ 85032

Phone

818-***-****

Dear Sir/Madam,

This letter is to introduce myself and to let you know of my interest in becoming a part of your company. The enclosed resume will furnish you with information concerning my overall employment background, training, education and skills. My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligations requiring of any responsibility upon your company. In each of my previous job experiences, I have performed my responsibilities with a high degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth. I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the successful accomplishment of any company goals.

In addition, I have enjoyed a reputation for being a very hard-working, intelligent, and industrious individual. My motivation is to completely utilize my accumulated experience and knowledge to the fullest extent possible, by becoming a valuable asset for your organization. I would welcome the opportunity to discuss my application in more detail with you. Thanking you for your consideration. I look forward to hearing from you. Thank you,

Yours Sincerely,

Arthur Reznikov

Email

adz353@r.postjobfree.com

Arthur Reznikov

Massage Therapist

CONTACT

Address

16635 N. Cave Creek Rd # 227,

Phoenix, AZ 85032

Phone

818-***-****

Email

adz353@r.postjobfree.com PROFESSIONAL EXPERIENCE

Massage Therapist

Sanctuary Camelback Mountain, A Gurney's Resort & Spa 2020 – 2023

SUMMARY Provide safe, effective, amazing massage therapies and body treatments. Create and maintain professional relationships with spa guests. Adhere to training given during initial employee period and quality standards set forth by the spa.

Maintain your treatment room in a presentable manner, ensuring sanitation standards are met and it is stocked.

Complete knowledge of all spa services, packages, promotions and retail products offered in the spa.

Make recommendations to clients about their skin care needs, including additional spa treatments and at-home protocols.

Attend team meetings as scheduled by the spa leadership. I am a highly accountable and professionally

friendly massage therapist with knowledge of

wide range of massage methods and

techniques. My warm and sincere approach to

massage, and my passion for the therapy,

make me a strong candidate for this position.

Demonstrated a natural ability to plan

massage sessions that will relieve stress,

tension and promote relaxation. I am

currently seeking full-time work in a

supportive team environment.

Massage Therapist

Ritz Carlton – Downtown Los Angeles

2011 – 2018

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications before beginning service. Keep up to date with current techniques and modalities related to their field of work. Promote and sell spa/salon services including retail offerings related to the Spa. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

SKILLS AND CORE COMPETENCIES

Excellent Customer Service

Physical Stamina

Deep Tissue

Whole Body Massage

Enthusiastic

Excellent Knowledge of Anatomy &

Physiology

Emphatic and Patient

Stress Management Techniques

Hygiene and Sanitation Standards

Service Minded

Aromatherapy

Positive and Constructive Attitude

Team Player

Knowledge of Microsoft Windows and

Excel

Massage Therapist /Assistant Manager

Voda Spa – Los Angeles, CA

2010 – 2011

Oversaw the attendance and punctuality of spa staff and service providers. Addressed all complaints/concerns with creative solutions in order to leave all clients satisfied with their experience; coach/mentor staff. Implement corrective disciplinary action on an as needed basic; create weekly/monthly/quarterly marketing plans to generate revenue. Performed different modalities of massage.

Apply finger and hand force to exact points of the body. Massage Therapist/Manager

Spa One – Tucson, AZ

2008 – 2010

REFERENCES

Successfully Hired, trained and supervised the organization’s staff. Created weekly work schedules, trained new employees and arrange staff workshops on new techniques and procedures.

Professional References Available on

Request.

Massage Therapist /Department Manager

Elizabeth Arden Red Door Spa – Tucson, AZ

1996 – 2008

Responsible for achieving the weekly, monthly and yearly goals for the spa- Ensured every customer had the best possible spa experience.

Performed variety of massage therapy modalities on the daily basis. Focused daily on performance metrics to meet spa goals Demonstrated the ability to "lead by example" by consistently showing the staff how business should be conducted and coaching staff to achieve the spa's goals- Recruitment and retention of MT's.

Plans and prepared work schedules and assigns employees to specific duties while granting special attention to traffic patterns.

EDUCATION

Arizona State Board of Massage Therapy, License #MT-02053P California State Board of Massage Therapy, License # MT -25896 1997 – PRESENT

2011 – PRESENT

Donetsk State University of Economics and Trade-Business management degree

Donetsk Massage Therapist College, License # 116

Donetsk Medical Health College, Registered Nurse, Diploma #958-***-**** – 1995

1989 – 1990

1986 – 1990



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