Aida Ferrucho

954-***-**** adz2dg@r.postjobfree.com linkedin.com/in/aida-ferrucho-a24b90231

Summary

Customer Service and Purchasing Manager with over 18 years’ experience. A proactive and hardworking professional who exhibits excellent leadership and negotiation skills with extensive expertise in logistics, inventory, and supply chain management. A team-player who is recognized for attention to quality, ethics, and development of productive working relationships with employees, customers, and suppliers.

Skills

·Strong communication skills

·Self-starter, remote-experienced, with minimal requirement for supervision

·Customer Satisfaction skills

·Bilingual in English and Spanish

·Excellent Decision-Making

Experience

PURCHASING MANAGER FABRICATION ENTERPRISES OCTOBER 2022 – MARCH 2023

In charge of daily purchasing operations, created, monitored, and managed weekly batches of purchase orders. Reconciled, approved, and processed product invoices. Maintained purchase orders records. Communicated with Vice President and sales time: price Changes and discontinued items. Excellent communication with warehouse: issues with shipments, Expired material, missing items.

PURCHASING MANAGER MERRITT MARINE SUPPLY OCTOBER 2005 – FEBRUARY 2022

Head of the purchasing department, reporting directly to the Company’s General Manager. Managed a portfolio of over 90 vendors with aggregate monthly purchase orders averaging over $200k during slow season and well over $500k during high season. Responsible for managing over $3M in average inventory.

Cultivated and maintained excellent vendor relationships, resulting in re-negotiating prices, providing a cost reduction of over 5% through the consolidation of material.

Maintained customer satisfaction with forward-thinking strategies on addressing customer needs, informing on new products, sales, current prices and lead-times.

Established a twice-weekly meeting with the sales manager to review projects and improve expected funding, costs, and delivery schedules resulting in growth of repeat business by over 10% and improved on time-project delivery from less than 10% to over 90%.

Implemented improved in-bound freight procedures with FTL/LT carriers, freight forwarders and independent brokers, improving delivery time and limiting the costs of shipment to a maximum of 5% of the value of the shipment, resulting in over $100k savings annually.

INSIDE SALES-CUSTOMER SERVICE-PURCHASING R.S. HUGHES FEBRUARY 1999-APRIL 2002

Active Listening Skills, generate sales leads, build sustainable relationships of trust with customers and vendors, bilingual customer support, cold call potential customers, maintain customer accounts and record account information, process orders, purchasing duties, A/P

Education and Credentials

Fort Lauderdale College – Fort Lauderdale, FL

B.A. in Liberal Arts - 1989

Supply Chain and Operations Management Certification, LinkedIn

Professional Affiliation

Association for Supply Chain Management (ASCM) February 2022 – Present

Technical Skills – Microsoft Office Applications - Teams – Google Doc

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