Administrative Assistant Customer Service

Tammy Michele Talbot

*** ** ****** ******

McAlester, OK 74501

Phone: 918-***-****

E-mail: adyxi7@r.postjobfree.com

EMPLOYMENT HISTORY

September 2022 to July 2023 – Membership Data Specialist – Girl Scouts of Eastern Oklahoma, Tulsa, Oklahoma

• Verifying current background checks for volunteers;

• Monitoring various groups and data contained in volunteer accounts;

• Creating new troops in the system;

• Welcoming new leaders and follow-up with the new leaders to ensure that they are supported throughout the beginning processes of learning the troop leader role;

• Producing weekly reports and verifying data contained in the reports is correct;

• Working customer service cases in a timely manner

• Reaching out to volunteers/customers to make sure that their concerns were addressed.

August 2004 to September 2022 - Legal Secretary - Hackler Law Office, McAlester, Oklahoma

• Answering the telephone, greeting guests, answering questions;

• Typing all legal documents such as wills, trusts, amendments to trusts, real estate contracts, promissory notes, easements of all types and real property title opinions;

• Maintaining filing system.

• Created and maintained a computerized database of incoming visitors and callers;

• Created computerized cards for properties that have been examined. EDUCATION

1978-1982 - McAlester High School, McAlester, Oklahoma - Diploma received. 1986-1987 - Kee Business College, Norfolk, Virginia. Diploma for Executive Secretary Studies received.

1989-1996 - Old Dominion University, Norfolk, Virginia – Course of Study: Psychology/Nursing Major.

2018-2020 - MidAmerica Christian University, Oklahoma City, Oklahoma – Associate’s Degree of Art (Business Administration emphasis)

RELEVANT EXPERIENCE

Throughout my business career, I have worked as a secretary and administrative assistant. I have also worked as an expeditor for a manufacturing plant, a purchasing clerk in an international printer company, receptionist, and various other positions. I feel that each of my positions required discretion, professionalism, customer service and insight into the overall business goal. I pride myself on being professional, finishing tasks quickly and accurately, and maintaining a positive attitude.

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