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Customer Service Collections Manager

Location:
Iselin, NJ
Posted:
August 14, 2023

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Resume:

ANTHONY D. POLERA

732-***-****

adyxfp@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Polera and Sons

Collections Specialist/Tax Preparer January 2000 – Present Polera and Sons

● Along with my own clients have worked consulting numerous Credit Analyst and Tax Preparer assignments through Robert Half Agency from 2012 to the Present and have worked as a Tax Preparer for Edward M. Lombard & Associates since 2018 to the present.

● Clients included, AT&T, Verizon, Johnson & Johnson, Waste Management, O’Gorman Motors, Thyssen Krupp Corporation and others.

● Decide and implement a course of action necessary to rectify and influence action on the part of others to resolve all open and past due balances

● Respond to customer inquiries providing necessary documents as required including invoice copies, proofs of delivery, summary invoices, etc. to ensure prompt payment ● Preparation of individual, corporate and partnership tax returns.

. ● Handled high net worth individuals with multiple businesses and properties, sales of businesses and purchases of businesses.

CDG, Edison, NJ June 2009 -June 2012

Credit and Collections Manager

● Prepare monthly financial accounting close utilizing Platinum Accounting Systems.

● Review and analyze monthly financial statements (Balance Sheet, Income Statement and Cash Flows).

Identify conditions that can affect the credit worthiness of any customer.

● Updated accounts and invoices in SAP

● Supervised staff of 7 including credit and collections and accounting. AT&T SOLUTIONS, BRIDGEWATER, NJ June 2006 – May 2009 Credit and Collections Manager

● Responsible for managing the financials for each client including accounts receivables, and providing monthly outlooks, as well as being the point of escalation for client billing inquiries.

● Work in conjunction with CFO and accounting department to develop policies and procedures necessary for the effective management and operations of the credit department.

● Work with Customer Service and Sales to ensure all customer requirements impeding collection are resolved

● Supervised staff of fifteen including credit and collections, accounting and billing.

TELCORDIA TECHNOLOGIES, MORRISTOWN, NJ June 2004 – May 2006 Credit and Collections Manager

● Responsible for monthly and yearly financial close utilizing Oracle Accounting Systems ● Prepare detailed monthly reports for internal and external use utilizing Oracle Browser.

● Assist various internal departments and external auditors with any financial data requests.

● Supervised staff of 20 including credit and collections, accounting and billing.

MCI WORLDCOM, PISCATAWAY, NJ August 1997 – May 2004 Credit and Collections Manager

● Review and analyze customer contracts for adherence to specific requirements.

● Pursue payment for invoices. Obtain facts and reasons for unpaid invoices through customer and internal contacts.

● Decide and implement a course of action necessary to rectify and influence action on the part of others to resolve all open and past due balances

● Respond to customer inquiries providing necessary documents as required including invoice copies, proofs of delivery, summary invoices, etc. to ensure prompt payment.

● Make recommendations to Management concerning adjustments exceeding authority limits.

● Supervised staff of 30 including credit and collections, accounting and billing.

EDUCATION:

RUTGERS UNIVERSITY, Newark, New Jersey

Bachelor of Arts Degree in the field of Accounting and Economics SOFTWARE SKILLS:

Experienced in Microsoft Excel, LOTUS 1-2-3, SAP financial software, Oracle financial software, Oracle Discoverer, Platinum financial software, Oracle Browser, AS 400, SQL Server, Oracle 11i, Lotus Notes, MS Access, Harris Data financial software, Solomon financial software, Quick Books Pro, Windows 8,Windows NT, Windows XP, Windows 2000, Windows 95, Microsoft Word and Microsoft Access, Lacerte, Pro Series, Ultra Tax, ATX, Intuit Turbo Tax, Tax Wise and CCH Research.



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