Rakkia Mullins

Customer Service Manager

Dothan, AL 36303

adyuvz@r.postjobfree.com

+1-334-***-****

My job description is to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Also by helping customers understand the product and answering questions about their reservations. Willing to relocate to: Headland, AL - -

Authorized to work in the US for any employer

Work Experience

Certified Tax Consultant

Professional Tax Service - Eufaula, AL

October 2021 to June 2023

My job description includes the following:

1. Greet all clients in a friendly, detailed oriented and timely manner in person and via telephone. 2. Preparing complete and accurate tax returns

3. Conducting face to face tax interviews with clients 4. Research tax related questions and issues

5. Answer current year tax questions clients may have 6. Uncover potential deductions and credits

7. Advise against potential tax liabilities

Catering Supervisor

McAlister's Deli - Dothan, AL

June 2018 to December 2021

Catering Coordinator/Manager

McAlister's Deli - Dothan, AL

February 2015 to December 2021

My job description is to manage food operations for special events at doctor offices, schools, lawyer offices, the chamber of commerce and other establishments. I meet and greet guests, oversee food presentation, coordinate event and decor tasks, manage staff, and perform administrative duties as well. Medical Receptionist

Aventura Hospital and Medical Center - Hallandale Beach, FL April 2013 to April 2015

1. Schedule patients for doctor appointments and lab work 2. Call patients to advise them of their results from lab work 3. Return phone calls received after hours

4. Maintained records and accounts

• I have excellent telephone etiquette and proficiency maintaining multi-line phone systems

• Experience with electronic medical records systems

• Familiar with Microsoft Word/Office

• Knowledge of medical terminology

Education

Medical assistant diploma in Anatomy, Psychology and Physics Sanford-Brown Institute-Ft Lauderdale - Fort Lauderdale, FL February 2012 to June 2013

High school or equivalent in Biology and Healthcare sciences Northview High School - Dothan, AL

August 2000 to May 2004

Skills

• Event Planning

• Management

• Microsoft Office

• Organizational Skills

• Scheduling

• Typing

• Catering

• Events Management

• Anatomy Knowledge

• Restaurant Management

• Laboratory Experience

• Leadership

• Tax Experience

• Administrative Experience

• Accounting

• Communication skills

• Customer service

Certifications and Licenses

Food Handler Certification

Contact this candidate