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General Manager Account Executive

Location:
New York, NY
Posted:
August 10, 2023

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Resume:

RICK BROOK

Box ***

McCall, ID *****

adyt72@r.postjobfree.com

913-***-****

RESTAURANT & BAR MANAGER The Narrows Steakhouse & The Bar, The Shore Lodge McCall, ID 7.2019-Present

Brought on to stabilize staffing and grow the business, did so. In spite of being closed 8 weeks in 2020 due to Covid, achieved our best year ever, both in revenue and Medallia reviews. Year to date in 2021 we are at 160% of budget and will achieve budgeted number in early October 2021 with a projected 79% flow through for the 4th quarter of 2021.

BOARD PRESIDENT CinemaKC Kansas City, MO 7.2017-8.2019

Serving as Board President, directed the operating of one of the Mid-West's older and more successful non-profits in the film, including establishing and producing several themed film series in the KC Metro in conjunction with The Mayor's Film Office, Kansas City Film Festival International and The Truman Presidential Library; oversaw the creation of content for the local Public Television outlet KCPT, showcasing the work of local filmmakers. Additionally, through grants and donations, established a significant increase in funding for the organization.

GENERAL MANAGER Journey Steakhouse, Argosy Casino Hotel & Spa Riverside, MO 9.2016-4.2018

Embracing a new opportunity in a portion of the hospitality industry that was completely new to me, I was once again able to grow the business within 90 days, increasing the per guest check average from $42 to $52 and attaining customer satisfaction ratings that continue to be the highest in the entire corporation's history (Penn National Gaming).

GENERAL MANAGER Cleaver & Cork Kansas City, MO 6.2015-8.2016

My second “Best New Restaurant in Kansas City” (435 Magazine), tasked here to make them profitable, did so after 3 months in place, while cementing its well deserved critical reputation as the pre-eminent farm to table restaurant in Kansas City.

GENERAL MANAGER Providence New American Kitchen Kansas City, MO 7.2012-5.2015

Tasked to create/establish a destination restaurant in a newly renovated space within the historic Hilton President Hotel, opened to dramatic revenue increases (3X previous benchmarks) and critical acclaim (“Best New Restaurant”-KC’s SPACES Magazine, and a Zagat Top 10 in KC). After one year, assumed management of, and purchasing for all food & beverage outlets, reducing costs and increasing margins.

ACCOUNT EXECUTIVE Hospitality Management Systems/Micros Lenexa, KS 6.2011-7.2012

Aggressively embracing a new industry and corporate culture, attained sales goal benchmarks, becoming the leading salesperson in metropolitan Kansas City by the second quarter of 2012.

DIRECTOR of RESTAURANT SERVICES New Theatre Restaurant Overland Park, KS 6.2005-5.2011

Overseeing all aspects of restaurant operation of the nation’s foremost dinner theatre, including a staff of management and operational employees of 200, achieved and surpassed all target budget, revenue and quantifiable guest satisfaction goals to attain record levels in each category. Restructured and modified every facet of service procedure and restaurant operation to maximize results and exceed profitability benchmarks.

GENERAL MANAGER, CONSULTANT Union Café/Hereford House Kansas City, MO 6.2003-6.2005

Returning to the restaurant during its acquisition by the area’s premier destination steakhouse chain, The Hereford House, significantly reduced operating costs while achieving consistent profitability for the first time in the restaurant’s history.

GENERAL MANAGER Morton’s of Chicago KC, MO 6.2001-5.2003

Promoted in 3 months to GM, supervised all phases of front and back of house operation of a $3 million revenue restaurant, highlighted by a dramatic reduction in food costs, doubling our VIP database, and expanding and enhancing our wine list, winning our first WINE SPECTATOR Award.

EDUCATION Dartmouth College B.A. English

PROFESSIONAL INTERESTS McCall College, Board of Directors

MANAGER/CONSULTANT Telluride Film Festival

OPERATIONS CONSULTANT Turner Classic Movies Film Festival

LIBERTY PARKS & RECREATION Little League Baseball Coach



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