Tammy Sanchez
Remote Call Center Agent
Floresville, TX 78114
adysjo@r.postjobfree.com
Looking to Secure a position that will enable me to use my strong communication & organizational skills, and my customer service background of eight plus years. I am also a passionate team player that desires to work with an organization that promotes and encourages growth. Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Call Center Remote ECS Virtual Support
June 2021 to Present
Take inbound customer calls helping to solve any issues or concerns they have so that the end result is a happy customer.
• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
• Greeted customers
Cashier
7-Eleven - Odessa, TX
August 2013 to December 2013
Responsibilities
customer service, balance cash drawer at the starting and ending of each shift, keep store clean and stocked
• Greeted customers
• Rang up purchases
• Counted out cash drawers
• Stocked shelves
IMS inventory associate
Wal-Mart - Odessa, TX
September 2011 to March 2013
Responsibilities
responsible for binning overstock and putting location and inventory count into the system, pull overstock freight from back bins to fill shelf outs, unload freight from truck, stock freight on sales, floor, helped out with mod changes on the sales floor
Skills Used
data entry, customer service, managing time in order to complete task on time, ability to work as a team assistant manager
Ez-Pawn - Odessa, TX
January 2009 to August 2011
Responsibilities
provide customer service, train new employees, sales, data entry, pawn loans, balance cash drawer and vault at the start and ending of each shift.
Skills Used
basic computer skills for data entry, time management, leadership skills, responsibility, customer service,
• Promoted to Assistant Store Manager
• Supervised team members
• Managed opening and closing store
• Managed nightly cash totals
• Handled and submitted incoming sales calls
• Managed daily reports of transactions
• Rearranged and detailed store merchandise according to company standards
• Acted as customer service representative
• Managed store operations
• Enforced company policies and procedures
auto detail
sewell-ford - Odessa, TX
November 2006 to December 2008
Responsibilities
to clean vehicles as quickly as possible but properly, Skills Used
time management, follow rules and followed a detailed list of what needs to be completed, ability to use a power washer and a carpet steamer and a wet vac. Education
High School Education
Career Center - Odessa, TX
Skills
• inventory management, time management, customer service, balance cash drawer and vault, make schedules for employee's,data entry, auto detail
• Computer Skills
• Car Wash
• Detailing
• Freight Experience
• Assistant Manager Experience
• Cashiering
• Cleaning
• Customer service
• Store Management Experience