Store Manager High School

G L O R I A M U N S O N

956-***-****

adys4e@r.postjobfree.com

*** *** *

Bruni Tx 78344

PROFESSIONAL SUMMARY

Motivated Store Manager with more than [Number] years of experience in leading all aspects of retail operations including shrink, customer retention, visual merchandising, P&L, and inventory management. Communicates objectives and visions clearly to department managers and drives performance by building customer loyalty. Able to train, mentor, and develop promising staff into effective leaders. SKILLS

Cost control and budgeting Cross-functional team management EXPERIENCE

General Manager, Stripes, May 2015 - may 2021 Freer, To Supported back office procedures, including hiring and employment processes. Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.

Maintained an onsite presence to ensure the operations team met all company operational standards.

Drove shrink results through compliance with all guidelines involved with safety, loss prevention, and cash-handling procedures.

Held team members responsible for reaching company objectives and processes. Store manager, Alco, Oct 2010 - Mar 2015, Hebbronville, Tx Recognized for excellence in building and motivating management and hourly teams. Managed product inventory by projecting demand for popular items based on sales reports.

Addressed customer complaints and strove to provide fair and satisfying resolution for each concern.

Oversaw visual merchandising and displays to appeal to shoppers. Reviewed profit and loss statements to identify new marketing and promotional opportunities.

Greeted customers, often by name, and created welcoming environment. Interviewed applicants for employment, made hiring decisions, and trained new staff in job functions.

Advanced from customer associate to store manager in a matter of 9 months location with 15+ employees.

EDUCATION

GM

High School Diploma May 1987

Bruno high school - Bruni, Tx

GPA 3.1.