Dana Pate
Townley, AL *****
adyry1@r.postjobfree.com
To obtain a position within a company to use my experience in management, leadership, and quality skills to achieve success and grow within that company as well as to bring solid, dependable work ethic in regards to detail. Having worked in management for many years, I have had numerous responsibilities. Being a positive team member and leader is of upmost importance to me. By leading through and by example, I encouraged my team to achieve a higher standard of quality work completed, therefore creating success.
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Rehab & Wellness Clinic - Jasper, AL
August 2021 to August 2022
• Scheduled appointments for doctors visits and procedures in a high volume doctors office
• Medical coding
• Submitted pre-authorizations to insurance companies
• Took patient vitals and recorded in chart
• Checked patients in and out
• Printed and electronically prescribed prescriptions
• Scheduled appointments for outside specialists and testing after obtaining pre-authorization from insurance company
• Prepared and maintained insurance records and referrals.
• Balanced money and records for cash pay patients
• Some Administrative duties
• Cross-trained in the lab, collecting specimens for drug testing and maintained all records
• Responsible for back office
Dispatch/Receptionist
Booger's Towing & Tire Center - Jasper, AL
October 2020 to March 2021
• Provide excellent customer service
• Receive tow trucker/wrecker requests from customers, police departments, and insurance companies
• Dispatch proper tow truck/wrecker to requested site
• Create and submit invoices to customers, insurance companies, police departments for tow bills, vehicle repairs/maintenance, impounds
• Operated multiple computer systems for each service we provide eg., tows, impounds, repairs
• Ensured proper handlings day payment of vendor invoices
• Ensured compliance of local, state and federal regulations and guidelines
• Ensured cash drawer accuracy
• Ordering of proper parts
• Prepared reports for management
• Maintained accurate filing system
Lead Cashier
TigerMart - Jasper, AL
August 2019 to October 2020
• Provided excellent customer service
• Training of new employees
• Cashiering duties
• Scheduling of employee shifts
• Ordering of stock
• Inventory
• Worked closely with multiple vendors to ensure we kept adequate amount of merchandise/products in stock at all times.
• This store was actually two stores in one: grocery/gas side and a liquor side. Employee on duty had to work both side simultaneously, usually by themself. Only one employee on duty per shift. So you had to have excellent multitasking skills to efficiently do your job.
• Prepared reports for management
• Ensured compliance of federal and state health and safety regulations
• Ensure cash drawer accuracy and security
• Ensure proper handling of cash deposits
Branch Manager
Liberty Finance - Jasper, AL
February 2018 to April 2019
February 2018 to April 2019
• When I first started working at Liberty, this branch was doing very poorly and was "in the hole" significantly (-$175,000). Within 4 months, we had the store in the positive (+$5000) achieved this by cutting unnecessary operational costs, doing more home visits and diligently pursuing delinquent accounts. Also during this time, we Increased our number of accounts from 500 to 900
• Manage and supervise overall operation of Branch Office including all phases of lending, collecting, and direction of office staff.
• Solicit and market for new or renewed customer business
• Receive payments and post to customer accounts
• Maintain cash drawer accuracy and security
• Ensure proper handling of office deposits
• Ensure compliance with state and federal lending regulations and company policies
• Approve or deny loan applications using my own judgement along with company policies
• Minimize delinquency through collection activities utilizing telephone, mail, and home visits
• Ensure reporting of branch figures to corporate office for accounting purposes
• Prepare, file and follow through with all legal suits against delinquent accounts
• Processing and completion of all necessary paperwork for Bankruptcy accounts
• provide excellent customer service for a high volume loan company
• all opening and closing duties
• prepare & remit reports for store records
• maintain accurate filing & record keeping system
• perform collection activities on past due accounts through written or phone communications and also through customer home visits
Credit Manager
Farmers Home Furniture - Jasper, AL
November 2016 to February 2018
• My last 6 months of employment here, Not only was I doing my job as credit manager, I was also doing the store manager duties as well, as the store manager had quit. I, along with one collector, moved the store to #1 in store growth throughout the company (nationwide).
• Provide Customer Service
• Solicit for new or renewed customer business
• Receive payments and post to customer accounts
• Maintain cash drawer accuracy and security
• Prepare and handle office deposits
• Prepare and process applications
• Perform collection activities on delinquent accounts by both written and telephone communications, and also through customer home visits.
• Assist with the development and training of all new personnel
• Maintain compliance with company policies and procedures
• Maintain accurate filing and record-keeping system
• Prepare and assemble reports for remittance, and for store records
• I am a Licensed Alabama insurance producer.
• Prepare payroll for all employers in store
• Prepare, file and follow through all legal suits against necessary delinquent accounts
• Responsible for ordering of all merchandise for customer and store
• All daily opening and closing duties
Front Desk Receptionist
Walker Rural Health Services - Jasper, AL
February 2013 to January 2014
• Scheduled appointments for two doctors in a high volume doctors office
• Checked patients in and out
• Printed and e-scribed prescriptions
• Scheduled appointments for outside specialists and testing
• Prepared and maintained insurance records and referrals.
• Balanced money and records for cash pay patients
• Some Administrative duties
• Cross-trained in the lab, collecting specimens for drug testing and maintained all records and reports of patients results
Education
Licensed Managing Cosmetologist in Cosmetology
Jasper Beauty Academy - Jasper, AL
December 2009 to October 2010
Some college in General Studies
Bevill State Community College - Jasper, AL
Skills
• Team Leader
Office Management
Financial Management
Customer Service
Microsoft Office
Excel
P&L
Word
Powerpoint
OfficeSuite
Time management
Payroll
Account payable
Accounts receivable
Spreadsheets
Towbooks
Auto Repair Boss
Crystal Reports
Celerant
• Medical Office Experience
• EMR Systems
• Medical Coding
• Experience Administering Injections
• Medical Scheduling
• Vital signs
• Intake
• Patient care
Certifications and Licenses
Managing Cosmetologist
I am a licensed Managing Cosmetologist
Insurance Producer
Previously licensed through the state of Alabama to sell Life, Disability, A&H, and Unemployment insurance on the credit contracts I was writing for merchandise being purchased and financed through our finance department.
Additional Information
I am also co-owner of a successful industrial maintenance and fabrication business. We employee 30+ employees. We are currently contracted with one of the biggest underground coal mines in the state of Alabama. We are also contracted with a local saw/chip mill, along with operating our fabrication shop. With this being said, along with my work history, I’m fairly confident I know what it takes, and how to get there, to be successful and put your company a step ahead of everyone else.