Sales/Finance Manager
Resume:
Diedre A. Willig
Rochester, MN **902
Objective:
To be a contributing member of a dynamic organization with a strong culture that is client focused and would benefit from my business acumen, experience, intelligence, analytical mindset, interpersonal skills, collaborative nature, strong work ethic and dedication to professional success. Employment History
2023 – Present
Lyft
Pick up and drop off riders all over Rochester and outlying cities. 2022 - 2023
Spectrum
SMB OTM
Utilizing Zendesk’s CRM as well as many other software programs, I was able to generate my own leads through cold calling as well as taking advantage of some randomly given warm leads. Impressively, my very first day on the floor I closed my first sale and was able to surpass Spectrum’s sales expectations on a monthly basis.
2021 – 2022
Subaru of Rochester
Rochester, MN
F&I Manager
Worked with Dealer Track and utilized a comprehensive menu system (Vision) to maximize back end profit and product penetration. Tracked portfolio with lenders to ensure a timely turnaround of all deals. Demonstrated a complete commitment to our sales team in their goals. Was an example of professional morals, ethics and excellent customer service (CSI). 2018 - 2021
Doordash
2018 - 2020
Salute Restaurant
Rochester, MN
F&B Supervisor (Server/bartender/room service)
Supervised front and back of house operations. Hired and trained new servers. Provided excellent customer service by responding to requests and complaints with a high level of professionalism. Was liaison between front desk, maintenance and housekeeping. Attended all staff, management, and HR meetings. Continued online training through the Marriott GPX (Guest Experience Platform) training program.
2007 - 2009
CDC Communications,
Kalamazoo, MI
Entertainment News Anchor
“Around Town with Diedre Willig”
Wrote and Produced a weekly entertainment piece focused on highlights in Kalamazoo, Michigan 2005 - 2007
Morries Automotive Group
Minnetonka, MN
F&I Manager
Designed loan products to meet the client’s specific needs. Managed all accounts payables and receivables for the entire automotive group.
Maximized the profit of my department by managing and providing direction to the sales organization
Increased department revenue by over 477% year over year 2002 – 2005
Denny Hecker Toyota & Volkswagen
Inver Grove Heights, MN
F&I Manager/Special Finance Manager led a Finance team that was the first to succeed greater than
$11M in revenue in one year
Promoted to Finance Manager and managed five associates which were responsible for the greatest profit margin in the dealership history
2000 - 2002
University of Minnesota
Minneapolis, MN
Grant Writing Specialist
Successful in being awarded over $5M in grants for the Native American Student Fund 1992 - 2000
Woodlands Wisdom Program
St Paul, MN
Program Associate
Asserted Type II Diabetes prevention throughout the country by the influence of education, awareness, self-efficacy and social support in Native American communities as well as the academic success of Native American undergraduate students.
Education
University of Minnesota, Minneapolis, MN
Bachelor of Science
References
References furnished upon request
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