Rina Ortiz Daza

Contact

**** ** *** ******

Miami, Fl 33165

786-***-****

adyrdc@r.postjobfree.com

Summary

• Proactive, customer-orientated profesional with experience in Real Estate, Pharma Sales Representative and Auto Rental Business.

• Ability to Learn and Adapt to Change.

• Flexibility in the Schedule.

Education

Licensed in Administration

Universidad Simón Rodriguez

San Cristóbal - Venezuela

1999 – 2004

English Course

The English Center

Miami - Fl

Jan 23 2023 – Present

Experience

Oct 2022 – Present

Supervisor • Family Auto Rental • Miami, Florida

• Lead the work team having five people in charge and report to the manager about their work, also solving all the problems that the rental agents report about car failures.

• Verify that the applicable additional charges are made (cigarettes, damage to cars).

• In charge of the return of the cars every time an employee was absent I replaced her, checked the cars against the receipt and delivery contract of the car and in the event that I had an accident I reported it first to the client, then to the system and then to the line of control line. I like the customer service.

• Take the cars to the dealers for warranty repairs.

• Take the cars for maintenance in the workshops, oil change or repairs.

• In charge of making car changes to clients who report a problema.

• Drive all kinds of cars including Tesla, Transit, cargo van.

• Handle the return, car check-up and closing of the contract.

• Manage the TSD system.

• Procces with customer reports and complaints.

• Fix problems due to battery, I go and make the change for or any inconvenience that the car presents; I solve the problema.

• Coordinating and supervising of various teams, including new employees to ensure they are familiar with company regulations and code of conduct.

May 2014 – July 2019

Realtor • Inmobiliria RM C.A • San Cristóbal, Venezuela

• Promoting sales of property through open houses and advertisements in several listing services.

• Counseling customers and prospects on current market status and trends for the land and residential market to assist them in decision-making.

• Assisting buyers in inspecting the property and advising them on the value and suitability of that home.

Sept 2009 – April 2014

Sales Representative • Takeda Laboratories • San Cristóbal, Venezuela

• Consistently met my short and long-term targets.

• Proactively participated in meetings and helped create new practices.

• Visit doctors and pharmacies to present medications. Soft Skills

• Team Work

• Costumer Service

• Problem Solving

• Sales

• Leadership

• Effective

Communication

Languages

• Spanish Native

• English Basic

References

• Ricardo Alvarez General Manager de Family Auto Rental cell phone 305-***-****

• Jose Jijon Fleet Manager de Family Auto Rental cell phone

786-***-****

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