Data Entry Community Services
Resume:
Loni R Lopez
Sierra Vista, AZ 85650
Email: adypwr@r.postjobfree.com
Cell: 520-***-****
Work Experience
Wells Fargo Bank Teller
**/**/**** - */**/2023
Bank Teller
Sierra Vista Mall Branch
Assisting customers with transactions. I have received my Mobile Specialist that lets me assist customers with mobile banking, ATM assistance with transactions. Daily customer transactions on the teller line. Balancing the cash drawer daily, verification of work completed. Balance vault, Assist with ATM replenish cash. Continously updating knowledge of standard operating procedures.
Freedom Smoke USA Internationally (11/15/15 – 03/01/2018)
General Manager
3880 E. Fry Blvd
Sierra Vista, AZ 85635
Corporate Lead: Courtney Schooner
Salary: Salary Employee
Duties: General Manager responsibilities over the entire store. Data Entry, Clerical and Administrative duties, Work schedules for Employees. Counting and Set up cash drawers daily, Safe Audit once a week. Using and maintaining POS system using Quick Books, Stockroom and inventory accountability, ordering product needed through purchase orders, accountability for incoming shipments, maintaining a clean and welcoming lounge for our Customers to visit and learn to use equipment to quit smoking cigarettes and lead a more health life. Office duties to include emails, spreadsheets, files, weekly safe audit, philanthropy monthly collection, bank deposits, updating files daily, sending reports daily for accountability for product and hardware within the store.
Via Elegante Assisted Living Facility (12/17/14 – 6/17/15 – AZ State Certified Caregiver –
Lead Caregiver
4120 East Ramsey Road
Hereford, AZ 85615
Supervisor: Melissa Davis
Salary: $11.00 per hour
Duties: Data Entry, Clerical and Administrative tasks, Assist Residents in daily tasks. Assist Residents with Meals, Dressing, Toileting, Activates. Completing computer data entry for accountability of daily scheduled medicine. Send out weekly update emails to all Residents family members. Order needed supplies for all 19 Residents weekly. Order food supplies and house cleaning supplies for the house weekly. Count, Order, dispose of medicine during Medicine Audit weekly. Assist with daily tasks to enhance the lives of our Residents.
TriWest Healthcare Alliance (12/03/2007 – 01/21/2011) – TriCare Service Representative Manager
16010 N. 28th Avenue
Phoenix, AZ 85053
Assigned to Raymond W. Bliss Fort Huachuca AZ
Supervisor: Connie Fitzpatrick 520-***-**** ext. 43204 Contact: Yes
Salary: $13.19 per hour
Duties: Performed a variety of clerical and administrative duties. Data entry, Responsibilities included enrolling Active Duty Soldier members (ADSM) and Families (ADFM) and Retirees (RET) with TriCare Healthcare Insurance. Conduct information searches for Claim issues that Active Duty or Family members may have with TriCare coverage. Other cross training to include Consult tracking – contact provider office for consults reports. Also conduct weekly briefings. Experience in Problem Analysis and Referral, Deployment Cycle Support, Family Team Building, Volunteer Management and Coordination. Knowledge of Office Automation, Crisis Intervention. Type 55 wpm
Missing work time explanation: 08/30/2007 through 12/03/2007 – Retired with Husband after he completed 23 yrs in the United States Army, Transitioned from Fort Bragg NC to Sierra Vista AZ. Relocated; found home and had household goods delivered; sent out Resumes and completed applications for employment; completed interview processes and began working.
Picerne Military Housing (06/20/2006 – 08/29/2007) – Resident Service Specialist
Attn: Payroll and Benefits Department
6946 Post Rd, Ste 300
North Kingstown RI 02852
Supervisor: Tonia Barnes 910-***-**** Contact: Yes
Salary: $15.45 per hour
Duties: responsibilities included entering all work requests and completing them in the Yardi data base and verifying with the residents that all work requests were done completely and accurately, over 5,335 work orders where completed. Conduct warm calls to verify Customer Satisfaction was achieved. Assisting Military families coming to the Ft Bragg area with guidance on TriCare and other programs also Deers systems. Other cross-trained in completing move INS and pre termination inspections. Completed annual home inspections to help assess preventive maintenance issues, conducted move INS and move out inspections for families arriving to and leaving on post housing. Processed payments, answer phones.
US Army (07/01/2000 – 07/31/2007) - Volunteer
Fort Bragg, North Carolina United States
Supervisor: CPT Hennigan, Jason - 910-***-****; Contact: Yes
Salary: $0.00 per hour
Duties: Family Readiness group volunteer Bravo Troop 1-17th CAV REGT 07/01/2000-08/01/2001 – Excel spreadsheet, Word to track information. Family Readiness group Co-Leader Charlie Troop 1-17th CAV REGT 08/01/2001-10/01/2002 – Family Readiness group Leader D Troop 1-17th CAV REGT Family Readiness group Advisor Alpha Troop 1-17th CAV CAB 10/01/2005-. Over 1242 volunteer hours have been given for volunteer services to assist family members through 2 deployments Operation Enduring Freedom (OEF) Afghanistan and Operation Iraqi Freedom III (OIF III) Iraq, Collaborating, coordination, development, organize and arrange rosters. To give the Command Team the ability to keep the family members informed and builds awareness. Predeployment briefs, Spouse survey forms, Single Soldier survey forms, collecting Comfort team information. Prepared status of reports for the Rear Detachment Commander (RDC), track suspense dates for matters requiring compliance and similar information readily available from files in a timely and accurate manner.
Strategic Resources, Inc. (08/15/2005 – 06/01/2006) - Family Readiness Support Assistant / SFRGA 35th Signal Brigade
Fort Bragg, North Carolina United States
Supervisor: Sally Bean - 910-***-****; Contact: Yes
Salary: $11.50 per hour
Hours per week: 40
Duties: Assisted and Supported 3200 Soldier Members and 2656 Family Members in the 35th Signal Brigade.
Good Communication skills and the ability to build trust. Data entry recording important information with excel. Resourcefulness in finding information and Community Resources for units/SFRG. Assisted with answering or finding answers for issues and concerns. Able to use technological resources effectively. Assisted the Rear Detachment Commander (RDC). Routine assignments are performed independently in accordance with general office practices. Worked independently in carrying out familiar assignments in accordance with previous instructions and established software package uses. Performed a variety of clerical and administrative duties. A critical link to assist with implementing, organize, maintaining, coordination of family support services. Contributed to combat readiness / mission readiness by promoting efficient and effective communication between the command, community resources and family members. Coordinated with community agencies, Army Community Services (ACS), Chaplains, Moral, Welfare and Recreation (MWR) activities, Deployment and Mobilization Services (DEMOB). Coordinate briefings, orientations and workshops. Organization skills and managing time, keeping my POC informed of tasks. Promoted efficient and effective communications between the command, community resources and Soldier Family
Readiness Group (SFRG) Leaders and family members. Assist, recommend and give guidance on organizing reception of various planeloads of Soldiers 10+ flights during the redeployment, Coordinate facilities to have Family Readiness Group monthly meetings. Inviting guest speakers and attending Battalion and Company level meetings monthly. Prepare and coordinate briefings, Army Family Team Building (AFTB), Key Caller training, workshops. Attend Command and Staff bi-monthly with updates and also provide calendar events to Brigade Command Team. Established and operate electronic typewriter, work processor and computer terminal to produce work accurately and efficiently to track Command Team Organization chart, Volunteer hours. Establish, compile and maintain resource manuals available to Family Readiness Group Advisors / Leaders. Assisting and guiding families to the Tricare office and enrollment information into the Deers program. Developed a referral system and tracking program that assisted over 2000 family members, to analyze and identify needs. Perform general office clerical duties in accordance with regulations. Perform word processing functions, type forms and maintain files. Prepares correspondence, reports, database information, rosters and requests. Assures proper safekeeping, storage and destruction of office records and computer output. Monitors suspense’s and processes correspondence through appropriate channels. Experience in Problem Analysis and Referral, Deployment Cycle Support, Family Team Building, Volunteer
Village Chase, Inc. (04/10/2004 - 08/13/2005) - Office Manager
Fayetteville, North Carolina United States
Supervisor: Robert Gore, Jr. - 910-***-****; Contact: Yes
Salary: $13.00 per hour
Hours per week: 40
Duties: Set up and established new office site for builder in the Fayetteville area building 420 Condominiums. Answer phones, Greeted, Scheduled tours and Walk through for perspective buyers. Assisted with commitment agreements to purchase condominiums upon completion. Assisted with designing condominium by laws, restrictions and guidelines. Assisted with signings of purchase agreements upon completion. Worked with material suppliers. Performed general office clerical duties in accordance with Builders specifications. Prepared invoices for payment, correspondence, reports and requests. Operated electronic typewriter, work processor, microcomputer and computer terminal, using a standard typewriter style keyboard with additional function keys. Processed incoming invoices and entering the information into Quicken software. Created spreadsheet to track invoice payment dates and dollar amounts paid. Worked with the City of Fayetteville Inspections department to submit specs and plot plans for upcoming projects.
Cingular Wireless (08/13/2001 - 03/31/2004) - Administrative Assistant to the Director
Fayetteville, North Carolina United States
Supervisor: Valerie Phillips - 910-***-****; Contact: Yes
Salary: $13.47 per hour
Hours per week: 40
Duties: Set up and maintained organizational charts for 950 employees for the Mega Call Center, Headcount reports for Headquarters. Knowledge of standard processing procedures, formats and distribution and retention policies for the correspondence and reports produced. Created spreadsheet to track invoice payment dates and dollar amounts paid using the Oracle software program. Worked independently creating documents and assisted with creating the use of software database for the Mega Call Center. Determined the proper formats, making entries to and retrieving data from the data base and checking references, distribution requirements to all head CEO's.
Department of Social Services (07/10/2000 - 08/10/2001) - Office Assistant III
Fayetteville, North Carolina United States
Supervisor: Pam Presser - 910-***-****; Contact: Yes
Salary: $12.00 per hour
Hours per week: 40
Duties: Operated an electronic typewriter, word processor, microcomputer and computer terminal to schedule eligible recipients to and from health care facilities in the Fayetteville area, Duke Medical center, Raleigh/Durham and Chapel Hill medical centers. Assisted with answering or finding answers for issues and concerns from New Families coming into the Fayetteville area. Performed basic office automation functions such as storing and retrieving electronic documents of files, activating a printer, inserting and deleting text, producing letters and entering data into a spreadsheet or database linked to Fayetteville Area System of Transit (FAST), daily schedules, assist in entering feedback information from FAST and contracted taxi Companies and outputting several monthly statistical reports. Filing referrals by date, time and destination of appointments, referrals where pulled and separated according to geographical area and then keyed into a PC for scheduling. Worked independently in carrying out familiar assignments in accordance with previous instructions to answer incoming telephone requests and inquiries from clients, agency units, contract venders and medical facilities both in and out of town and coworkers in the field on a daily basis.
Recognized differences in existing procedures and applications and made choices from among established alternatives. A steady flow of clients and social workers enter the office daily requesting assistants with information, directions and resources.
Education
Technical School
CGTI - Tucson AZ – Caregiver training course (3-15 – 5-15)
AZ State Board Certified Caregiver #AZ01499
Kee Business College (02/09/1988 - 01/12/1989)
Newport News, Virginia
United States
Degree: Data Entry
GPA: 4.0 Semester Hours: 48 Quarter Hours: 12
Description: English I
Typing I, II
Math/10 Key
Introduction to Data Processing
Word Processing
Office Communication
Office Dynamics
Accounting I, II
Data Entry I, II
Oracle software
Payroll
High School
Ferguson High School (06/20/1975 - 06/20/1978)
Newport News, Virginia
United States
Degree: Diploma
Award
Iron Mike Lapel Pin (10/21/2005)
Iron Mike Lapel Pin 300+ Volunteer hours logged for volunteer to 3-82nd AVN BDE
Award - Mary E Walker Award (04/12/2004)
Mary E Walker Award - Outstanding Service to the Military
Award - COA 51st Signal Battalion 35th Signal Brigade (03/13/2006)
Certificate of Appreciation from 51st Signal Battalion 35th Signal Brigade given by: LTC Elliott
Order of the Yellow Garter – US Cavalry
Mobile Specialist
Training
Training - ACS OpREADY Boot Camp Training Course (03/04/2006)
Army Community Services OpREADY Boot Camp Training Course
Training - ACS Family Readiness Group Advanced Course (02/02/2006)
Army Community Services Family Readiness Group Advanced Course
Training - ACS Family Readiness Group Essentials Course (01/28/2006)
Army Community Services Family Readiness Group Essentials Course
Training - ACS Key Caller Training (09/29/2005)
Army Community Services Key Caller Training Course
Training - ACS Treasure's Training "Making Cents of it All" (08/08/2005)
Army Community Services - Treasurer's Training Course
HIPAA Training – TriWest Healthcare Alliance (12/01/2009)
Additional Education
MS Word 97 (Intermediate) (11/22/2000)
40 continued education course Fayetteville Technical Community College - Fayetteville, NC
Positive Education
Army Family Team Building (11/15/2005)
it had been 10 years - refresher online classes and completed all three levels online.
Positive Education - Army Family Team Building (09/01/1995)
completed all three levels of the Army Family Team Building in the classroom
Positive Education - Skill Path / the Indispensable Assistant (11/12/1996)
Certificate of Completion .6 CEU's (6 credit hours) according to the guidelines set forth by the National Task Force on the Continuing education Unit.
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