Saida Adjanakrou

**** ******* *****

Columbus, OH 43219

City, ST Zip

614-***-****

adyo8h@r.postjobfree.com

Professional Summary

Administrative Medical Assistant seeks front office opportunity to provide exceptional customer service to patients

Education

Hussian College Clarksville, TN 7/6/2020-1/10/2022

Administrative Medical Assistant, Associate of Applied Science

Skills

Interview patients for case histories prior to appointments

Update and maintain patients’ health records

Assist patients with initial paperwork

Schedule and coordinate appointments and referrals

Use medical software to support all transactions

Handle cash/credit/debit transactions related to co-pays and deductibles

Answer patients’ queries and ensure quality customer service

Ensure compliance with procedures

HIPAA

Medical Terminology

Fluent in Ewe, French, and Tchamba

CPR Certified

Work History

Bristol Assisted Living Columbus, OH Aug. 2022-Present

Resident Assistant

Assist residents with activities of daily living (toileting, dressing, etc.)

Ensure resident rooms are clean and free of tripping hazards

Observe patient for changes in behavior

Report any issues to nursing staff

Answer patient calls and clear call lights as necessary

McDonald’s Columbus, OH 2021-2022

Closing Shift Manager

Count drawers at end of shift and deposit daily balance to bank online

Handle customer complaints according to company policies & procedures

Supervised 9-10 closing shift employees

McDonald’s Columbus, OH 2019-2020

Team Member

Operated point-of-sale computer system

Successfully handled cash/credit/debit transactions

Ensured food prep/service areas were kept clean and sanitized

Checked orders prior to service to ensure orders were correct

Laurel of Norworth Columbus, OH 2018-2019

Dietary Aide

Assisted in tracking of expenses and menu planning

Ensured dining area was clean and in order for service

Prepared meals under supervision of dietary manager and cook

Assisted with cleaning dining area, kitchen, and food stations were cleaned after service

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