Customer Service Sierra Vista

CECILIA HUNTSMAN

**** ********* *****, ****** *****, AZ, 85635, US • 520-***-**** • adymur@r.postjobfree.com Compassionate, with a strong focus on providing outstanding customer service. Excellent organizational and customer service skills. Delivering direct and effective patient care has demonstrated the ability to provide individualized care plans and assist patients in meeting their goals. Appointment, medication, and household management training. Working with individuals and extensive knowledge of [Area of expertise]. Budgets

Relationship development

Qualified daily living activity assistant

Cooking meals

Communications

Problem resolution

Filing and data archiving

Organization

Light cleaning

Team management

Supervision

Customer service

Data collection and management

Medication management

Positive behavior modeling

Life skills development

Flexible

Errands

Addiction specialist

Patient and family advocacy

Human Services - Some college (No degree)

Western New Mexico University - Silver City, NM

Hospital Administration - Some college (No degree) Cochise College Sierra Vista Campus - Sierra Vista, AZ recovery specialist - Some college (No degree)

The University of Arizona - Tucson, AZ

Medical Insurance Coding - Some college (No degree) Horizon Health Care Institute - Port Charlotte, FL Residential Aide - May, 2022 to Present

Good Neighbor Alliance - Sierra Vista, AZ

Was responsible for the patients' safety and well-being. Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week. Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books. Worked closely with the management team to make necessary improvements and meet the needs of the residents. Was in charge of planning and achieving goals and objectives that were in line with the agency's mission and philosophy. Did laundry, dusting, dishwashing, and vacuuming, among other things. Shower Program - May, 2022 to Present

Good Neighbor Alliance - Sierra Vista, AZ

provide services three times a week for people who are homeless in the community. we provide aces to showers, brunch, laundry services also assisting with transitional services such as housing and mail services Professional Summary

Skills

Education

Work History

Server Manager - July, 2017 to March, 2022

Applebee's Grill + Bar - Sierra Vista, AZ

Observed food preparation, production, and plating for quality control. Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.

Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift. Was in charge of food costs and inventory management. Used previous supply needs and forecasted business levels to estimate required supplies. Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews. Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews. Provided in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Oversaw a team of skilled kitchen workers who prepared and served meals. Was in charge of the day-to-day activities of [Number] employees in [Type] establishment, fostering an inspiring environment to maximize employee satisfaction.

Case Manager - April, 2010 to June, 2013

Womens Transition Project - Bisbee, AZ

Educated patients and loved ones about various treatment options and outside care approaches, thereby reducing hospital resource utilization. Increased referral rates by providing excellent service and developing meaningful relationships with patients and caregivers. Compared treatment plans to individual goals as well as industry standards. Worked with people from various disciplines to provide the best possible care and support for each patient. Updated patient charts with data such as medications using [Software] in order to keep records current and support accurate treatments. Assisted patients in receiving appropriate, high-quality care that produced reasonable outcomes.

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