Customer Service Store Manager

MACHELL RODGERS

Forest Hill, LA *****

225-***-**** - adylmp@r.postjobfree.com

PROFESSIONAL SUMMARY

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. SKILLS

Maximizing Profitability

Inventory Management

Staff Management

Team Leadership

WORK HISTORY

10/2022 to 04/2023 Store Manager

Dollar General – Marksville, LA

Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

07/2020 to 09/2022 Supervisor

Bath & Body Works – Alexandria, LA

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Evaluated employee performance and coached and trained to improve weak areas. Maintained compliance with company policies, objectives and communication goals.

01/2014 to 02/2020 Rogers Farm

Office Manager – Lettsworth, LA

Operated farm equipment such as tractors and trucks with extreme care and precision.

Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.

Operated tractors and self-propelled machinery to plow and fertilize soil. Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately.

EDUCATION

10/2018 Certificate : Small Business Management

Penn Foster Career School - Scranton, PA

05/1986 Diploma: General

Walker High School - Walker, LA

Contact this candidate