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Customer Service Representative

Location:
Silver Spring, MD
Posted:
July 27, 2023

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Resume:

Nicole Francois

Silver Spring, Maryland *****

adyj3k@r.postjobfree.com

407-***-****

Near native French Speaker who studied at Ecole National de la Meteorologie in Toulouse, France; bolstered by native level of Haitian Creole, Excellent Writing and speaking English, Para-Educator in Montgomery County, MD schools

Authorized to work in the US

Work Experience

Meteorologist Forecaster at Haitian Civil Aviation Authority (October 2005 to February 2021)

Para-Educator at MSPC (Currently)

French and Haitian Creole Interpreter and Customer Service Representative at Mesibriz Staffing Consulting Services - Winter Garden, FL

May 2022 to Present (Customer Service and simultaneous translation)

Customer Service Representative at Four Points by Sheraton, Orlando, FL (July 2022 to Sept. 2022)

Education

Master's degree in meteorology (Ecole National de Meteorology de Toulouse - Toulouse, France

July 2010 to August 2011

Bachelor's degree in Earth and Environmental Sciences, National School of Geology- Haiti (July 2003)

Various Continuing Education course (Flash Flood forecast, Pacific Tsunami, Communication technology of meteorological services, and Hurricane Warning (various dates)

Certified Nursing Assistant (Knowledge First Institute, Silver Spring MD, Nov. 29, 2022)

Volunteer Work

Haitian Civil Protection (Implementing Early Warning System, supporting the local government by issuing early warning during Hurricane season and daily briefing for all kind weather disaster)

Focal point for Pacific Tsunami Warning Centre (PTWC)

Press Onward Ministries - Orlando, FL (international ministry and interpretation)

February 2021 to Present

HavServe Volunteer Service Network - Orlando, FL (workforce development program July 2016 to present)



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