Jan **** Current
Mar **** Feb 2021
Dawn Bower
Professional Summary
I am Interested in a Position with a Growing Company Skills
Customer Service Relations and
Hospitality/Retail
Recruiting Staff
Front and Back Office Experience Shipping Experience for a Short Time with UPS Store
Daily Cash/Credit Card Experience Computer Knowledge Management/Business Knowledge
Experience
Customer Service Representative
First Tennessee Human Resources Agency Johnson City, TN I am currently a Customer Service Representative (CRS) for Net Trans Call Center Answer 100-180 Calls Per Day & Transfer Calls as Needed Schedule Trips
Take Credit Card Payments Daily
Import/Export Trips from Insurance
Receive/Reply to Emails Daily
Enter Paperwork as Needed Throughout Shift
General Office Worker
Luttrell Staffing Agency Johnson City, TN
Net Trans- Call Center Representative (CRS) Duties LPI- Billing & Weekly Reports
Lab Connect- QC & Storing
Nursing Assistant
Foot and Ankle Center Johnson City, TN
Vitals, X-Ray, Setup for In Office Procedures & Sending Out Lab Testing/Entering Results Sterilizing Instruments
Computer Knowledge ( Word, Excel, Microsoft Explorer, Billing ICD 10 Codes, ICD 9 Codes, CPT Codes )
Referral & Authorizations, Medical Records & Answering Phones Check-In Patients- Process Paperwork, Check Availability of Insurance, Collect Co-Pays Check-Out Patients- Schedule Appointments & Collect Co-Pays Inventory/Ordering of Supplies
1101 Idlewylde Circle, Johnson City, TN 37601
adyisn@r.postjobfree.com
Sep 2009 Mar 2011
Dec 2008 Sep 2009
Aug 2007 May 2008
Mar 2004 Aug 2007
Oct 1992 May 2007
Oct 2002 Apr 2003
Sanitizing and Cleaning the Office
Community Cares
Americorps Morristown, TN
Assess Elderly/Disabled Residents of Johnson City Housing Authority Assist Residents with Local Resources and Agencies Make and Distribute Monthly Food Boxes
Separate/Organize Medication in Pill Boxes
Light Housekeeping
Companionship
Run Errands i.e. Grocery Shop, Bank for Rent & Drug Store Crew Member
Taco Bell Johnson City, TN
Front Counter and Window Cashier
Prepare Food
Take Food Orders
Clean Up and Dishes
Receptionist/Office Duties
Kelly Services Fort Myers, FL
Answering Multi-Phone Lines
Interoffice Mail
Operate Meter, Copy and Fax Machine
Organize and File Paperwork
Hospitality
Computer- Data Entry
Sales Administrator
Transeastern Homes Fort Myers, FL
Administrator
Answering Phones
Hospitality
Ordering Office Supplies
Weekly/Monthly Reports and Daily Guest Traffic
Operating Fax, Copy & Meter Machine
Organizing and Filing Paperwork
Computer Knowledge ( Work, Excel and Microsoft Explorer ) Assistant/Associate Manager
Perkins Restaurant and Bakery (Corporate Stores) Fort Myers, FL Associate/Assistant Manager, Hostess and Baker
Customer Relations, Hospitality and Shift Supervisor Recruiting Staff, Scheduling Shifts and Bookkeeping Daily Bank Deposits- Cash
GSM Manager (Franchice Stores)
Perkins Restaurant and Bakery Estero, FL
Shift Supervisor, Hospitality and Customer Relations Oct 1999 Apr 2001
Oct 1989 May 1992
Jun 1991
Recruiting Staff, Scheduling and Bookkeeping
Daily Bank Deposits- Cash
Associate & Assistant Manager/Server Positions
Cashier
Publix Supermarkets East Fort Myers, FL
P/T Seasonal Help
Point Sale Clerk (Cashier)
Cashier
Publix Supermarkets Fort Myers, FL
Stocking Shelves
Point of Sale Clerk
P/T Pricing Coordinator
Front Office Cashier
Education
High School Diploma : Business
Estero High School Estero, FL
Business Classes
Computer, Typing and on the Job Training