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Customer Service Representative

Location:
Johnson City, TN, 37601
Posted:
July 25, 2023

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Resume:

Jan **** Current

Feb **** Jan ****

Mar **** Feb 2021

Dawn Bower

Professional Summary

I am Interested in a Position with a Growing Company Skills

Customer Service Relations and

Hospitality/Retail

Recruiting Staff

Front and Back Office Experience Shipping Experience for a Short Time with UPS Store

Daily Cash/Credit Card Experience Computer Knowledge Management/Business Knowledge

Experience

Customer Service Representative

First Tennessee Human Resources Agency Johnson City, TN I am currently a Customer Service Representative (CRS) for Net Trans Call Center Answer 100-180 Calls Per Day & Transfer Calls as Needed Schedule Trips

Take Credit Card Payments Daily

Import/Export Trips from Insurance

Receive/Reply to Emails Daily

Enter Paperwork as Needed Throughout Shift

General Office Worker

Luttrell Staffing Agency Johnson City, TN

Net Trans- Call Center Representative (CRS) Duties LPI- Billing & Weekly Reports

Lab Connect- QC & Storing

Nursing Assistant

Foot and Ankle Center Johnson City, TN

Vitals, X-Ray, Setup for In Office Procedures & Sending Out Lab Testing/Entering Results Sterilizing Instruments

Computer Knowledge ( Word, Excel, Microsoft Explorer, Billing ICD 10 Codes, ICD 9 Codes, CPT Codes )

Referral & Authorizations, Medical Records & Answering Phones Check-In Patients- Process Paperwork, Check Availability of Insurance, Collect Co-Pays Check-Out Patients- Schedule Appointments & Collect Co-Pays Inventory/Ordering of Supplies

1101 Idlewylde Circle, Johnson City, TN 37601

1-423-***-****

adyisn@r.postjobfree.com

Sep 2009 Mar 2011

Dec 2008 Sep 2009

Aug 2007 May 2008

Mar 2004 Aug 2007

Oct 1992 May 2007

Oct 2002 Apr 2003

Sanitizing and Cleaning the Office

Community Cares

Americorps Morristown, TN

Assess Elderly/Disabled Residents of Johnson City Housing Authority Assist Residents with Local Resources and Agencies Make and Distribute Monthly Food Boxes

Separate/Organize Medication in Pill Boxes

Light Housekeeping

Companionship

Run Errands i.e. Grocery Shop, Bank for Rent & Drug Store Crew Member

Taco Bell Johnson City, TN

Front Counter and Window Cashier

Prepare Food

Take Food Orders

Clean Up and Dishes

Receptionist/Office Duties

Kelly Services Fort Myers, FL

Answering Multi-Phone Lines

Interoffice Mail

Operate Meter, Copy and Fax Machine

Organize and File Paperwork

Hospitality

Computer- Data Entry

Sales Administrator

Transeastern Homes Fort Myers, FL

Administrator

Answering Phones

Hospitality

Ordering Office Supplies

Weekly/Monthly Reports and Daily Guest Traffic

Operating Fax, Copy & Meter Machine

Organizing and Filing Paperwork

Computer Knowledge ( Work, Excel and Microsoft Explorer ) Assistant/Associate Manager

Perkins Restaurant and Bakery (Corporate Stores) Fort Myers, FL Associate/Assistant Manager, Hostess and Baker

Customer Relations, Hospitality and Shift Supervisor Recruiting Staff, Scheduling Shifts and Bookkeeping Daily Bank Deposits- Cash

GSM Manager (Franchice Stores)

Perkins Restaurant and Bakery Estero, FL

Shift Supervisor, Hospitality and Customer Relations Oct 1999 Apr 2001

Oct 1989 May 1992

Jun 1991

Recruiting Staff, Scheduling and Bookkeeping

Daily Bank Deposits- Cash

Associate & Assistant Manager/Server Positions

Cashier

Publix Supermarkets East Fort Myers, FL

P/T Seasonal Help

Point Sale Clerk (Cashier)

Cashier

Publix Supermarkets Fort Myers, FL

Stocking Shelves

Point of Sale Clerk

P/T Pricing Coordinator

Front Office Cashier

Education

High School Diploma : Business

Estero High School Estero, FL

Business Classes

Computer, Typing and on the Job Training



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