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Sales Specialist Customer Service

Location:
Bristol, TN, 37620
Posted:
July 25, 2023

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Resume:

David Dillard

Sales Specialist - Lowes Home Improvement

Piney Flats, TN 37686

adyid6@r.postjobfree.com

+1-423-***-****

• Ability to handle multiple tasks and meet deadlines

• Effective interpersonal communication skills

• Ability to handle sensitive and private information in a professional manner

• Proficient in handling tasks independently as well as a part of a team

• Excellent organizational skills

• Proficient in computer applications

Work Experience

Sales Specialist

Lowes Home Improvement

May 2016 to Present

• Provide support and/or assistance to the Unit Manager and team

• Maintaining productivity of duties assigned and follows up on accounts

• Be able to work independently and make good decisions and be able to respond quickly and accurately in answering inquiries from co-workers and customers

• Responsible for site inspection

• Coordinate deliveries and installations

• Responsible for coordinating and follow up on all special orders

• Responsible for inventory replenishment

Department Manager for Camping, Fishing, Auto

ATV, Fly Fishing, Gifts, Bargain Cave, Marine

2015 to 2016

• Ensure customer service is the number one priority

• Ensure all policies and procedures are followed for maximum profitability

• Ensure all deposits and paperwork are completed in a timely manner

• Following thru with customer complaints

• Following thru with employee issues

• Responsible for Daily, weekly, and monthly inventories, to ensure that loss prevention was being executed

Sales Specialist/Assistant Department Manager

Lowes Home Improvement

2006 to 2015

• Provide support and/or assistance to the Unit Manager and team

• Maintaining productivity of duties assigned and follows up on accounts

• Be able to work independently and make good decisions and be able to respond quickly and accurately in answering inquiries from co-workers and customers

• Responsible for site inspection

• Coordinate deliveries and installations

• Responsible for coordinating and follow up on all special orders

• Responsible for inventory replenishment

• Cycle Count to ensure loss prevention

• Assisted in daily worklist for department employees

• Endure disciplinary action was taken with employees to ensure customer satisfaction was met Education

Certificate in Heating/Oil

Watertown Technical Trade School

1996

Diploma in General Studies

Martha Vineyard Regional High School

1990

Skills

• Merchandising

• Inventory Control

• Communication Skills

• Assistant Manager Experience

Certifications and Licenses

CNA certification

November 2000 to June 2003

I worked as a CNA in nursing homes. Also worked with people with mental disabilities with homes in the community. I ran the residential wing of the crumly House. Which was a brain injury rehabilitation center. I also had my medication administration certificate.



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