Teresa Kinley

Townville, SC *****

adyi7h@r.postjobfree.com

864-***-****

Licensed EMT with more than 10 years experience providing medical and emergency assistance to people of all ages and health conditions. Other than my experience and expertise, I am well-traveled and have the ability to thrive and maintain composure during stressful situations. Seeking a position in a company where I can grow. Highlights of Qualifications: Exceptional experience in managing records in Ambulance service. Knowledge of Emergency Medical Technician, CPR Certified. Huge knowledge of personnel and staffing. Communication Skills: Scheduler in staffing ambulances. Knowledge in HPB and IMP Joint Pack assembly. Limited skills in Lead position. Work Experience

HPB/IMPB Joint Pack Assembler

E & I Engineering/USA - Anderson, SC

August 2022 to Present

An HPB/IMPB Joint Pack Assembler is responible for assembling and packing products according to company procedures and directives. Followed technical instructions, interpret engineering blueprints and technical terms, discern quality of parts and materials used in production, inventory parts and tools used in the assembling process, and develop safe and efficient strategies to accomplish production goals according to schedules.

Office Manager/Business Owner

Floyd's Used Cars - Townville, SC

June 1999 to Present

Elevated productivity initiatives and managed calendar, including coordinating itinerary and scheduling appointments.

Oversaw office financial management, including AP/AR and payroll administration. Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Managed office budget to handle all needs, including inventory, postage and vendor services. Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.

Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable. Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.

Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.

Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.

Automated office operations to manage client correspondence, record tracking and data communications.

Handled all scheduling and managed timely and effective allocation of resources and calendars. Oversaw daily functions.

Managed office inventory by maintaining documentation of stock. Handled supply purchases and inventory management for office operations and equipment maintenance.

Completed billing, collections and reporting duties on daily basis. Prioritized project components and organized scopes. Complied with all operations met federal and state laws. Maintained office supplies inventory by checking stock and ordering new supplies as needed. Managed daily operations within office by supporting continuous delivery of excellent services and care. Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments. Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.

Communicated with customers to resolve inquiries.

Managed office inventory and placed new supply orders. Elevated customer satisfaction ratings by resolving client and case issues effectively. Twister Operator

Glen Raven Custom Fabrics - Anderson, SC

August 2017 to August 2022

Responsible for the set up and safe operation of machines that twists or winds yarn. Involved running 8 Savio, Volkman, and/or Saura machines depending on the product. Managed settings and conducted tests to ensure a successful operation in the production process. Ensured that machines are calibrated and recalibrated before and after production procedures. Arranged the machines at the beginning of work procedures to ensure that everything was in order. Scheduler Coordinator/Emergency Medical Technician Medshore Ambulance - Townville, SC

January 2020 to August 2021

Maintains up to date staff rooster of entire workforce in order to be able to contact all personal regarding scheduling and payroll issues.

Is intimately familiar with operations Master Schedule and works with staff and management team to ensure schedule is always fully staffed.

Works with staff and management team to anticipate and fill any planned openings in the operations Master

Schedule due to vacation requests, leaves of absence, etc. by proactively planning and contacting the most appropriate staff to fill open shifts.

Works with staff and management team to fill any unplanned openings in the operations Master Schedule due to call offs, emergencies, etc. by immediately contacting the most appropriate staff to fill open shifts. Responsible for data input into human resources scheduling software regarding all scheduling and staffing activities.

First point of contact for all staff regarding any and all scheduling and staffing issues. Demonstrates knowledge, understanding and compliance of company policies and procedures. Ensures security of buildings, vehicles, equipment, supplies, systems and all other company property. Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.

Performs daily appropriate housekeeping duties.

Complete and maintain appropriate training, certification and licensure for their position. Maintain a high level of customer service when dealing with patients, patient families, co-workers, clients, other healthcare providers and the general public. Maintains security and privacy of all confidential and proprietary company information at all times in accordance with company policy.

Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations. Notifies Manager of any lapses in documentation resulting in less than full compliance with compliance and HIPAA standards.

Reports to assigned shifts properly groomed and attired and on time unless the proper notification has been made.

Remains on duty until properly relieved.

At all times sets an example of professionalism and places customer service, compliance and safety above all else.

Acts at all times with his/her personal safety in mind, as well as the safety of others. Assures all company goals, objectives and procedures are followed on a daily basis. Performs other duties as directed by management.

Emergency Medical Technician

Pendleton EMS - Pendleton, SC

August 2017 to January 2020

Developed strong rapport with other medical professionals to foster quality and efficient patient care. Monitored patients from scene to hospital transfer while conducting in-transit care. Demonstrated dedication to providing quality care through continued training and education. Managed care in field and in-transit, including performing standard testing and administering necessary medication.

Remained level-headed and proactive during emergency situations. Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

Transported patients from accident scenes to hospitals in emergency vehicles. Provided direct patient care, including stabilizing patients and determining course of action based on triage.

Evaluated patients' medical status and monitored vital signs during transit. Assessed emergency situations and prioritized medical care for patients. Documented all calls in reports detailing type of incident and course of treatment. Reviewed inventory levels prior to shift and restocked ambulance to prepare for service. Trained newly hired Emergency Medical Techs s by offering insight into job duties and assessing shift performance.

Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.

Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia. Evaluated patients for injuries at accident scenes, industrial locations. Delivered emergency care to individuals involved in motor vehicle accidents, falls and medical incidents. Assessed incident scene upon arrival to determine level of safety for all first responders. Asked patients questions regarding ingestion or intake of over-the-counter, prescription and illicit medications.

Operated emergency vehicles with caution to keep patients, public and first responders safe. Emergency Medical Technician

Medshore Ambulance - Anderson, SC

2009 to January 2017

01/2009

Developed strong rapport with other medical professionals to foster quality and efficient patient care. Monitored patients from scene to hospital transfer while conducting in-transit care. Demonstrated dedication to providing quality care through continued training and education. Managed care in field and in-transit, including performing standard testing and administering necessary medication.

Remained level-headed and proactive during emergency situations. Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

Transported patients from accident scenes to hospitals in emergency vehicles. Provided direct patient care, including stabilizing patients and determining course of action based on triage.

Evaluated patients' medical status and monitored vital signs during transit. Assessed emergency situations and prioritized medical care for patients. Documented all calls in reports detailing type of incident and course of treatment. Reviewed inventory levels prior to shift and restocked ambulance to prepare for service. Trained newly hired Emergency Medical Techs by offering insight into job duties and assessing shift performance.

Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.

Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia. Evaluated patients for injuries at accident scenes, industrial locations. Delivered emergency care to individuals involved in motor vehicle accidents, falls and medical incidents. Assessed incident scene upon arrival to determine level of safety for all first responders. Asked patients questions regarding ingestion or intake of over-the-counter, prescription and illicit medications.

Operated emergency vehicles with caution to keep patients, public and first responders safe. Book Keeper/Cashier

Bilo - Anderson, SC

January 2005 to January 2007

Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.

Applied proper tare procedures when ringing up scalable items to maintain accurate pricing. Cleaned and stocked front end areas, including register changing tapes and ribbons. Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale. Complied with cash handling procedures to meet regional cashier variance policy. Assisted with purchases, locating items and signing up for rewards programs. Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands. Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.

Directed merchandising and signage updates for weekly and seasonal promotional changes. Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.

Drove sales and add-on purchases by promoting specific item options to customers. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.

Learned roles of other departments to provide coverage and keep store operational. Resolved issues with cash registers, card scanners and printers. Trained new team members in cash register operation, stock procedures and customer service. Built and maintained productive relationships with employees. Maintained work area in clean and neat manner.

Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs. Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

Helped customers find specific products, answered questions and offered advice. Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.

Helped customers find store locations and complete purchases. Monitored sales events to protect products, added new merchandise and rang up purchases. Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Inspected checkout areas as business slowed down and directed team members in cleaning, trash removal and other actions to restore professional appearances. Supervised more than twenty cashiers and associates to maximize performance, efficiency and service levels.

Worked closely with front-end staff to assist customers. Properly verified customer identification for alcohol or tobacco purchases. Managed cashier shifts and breaks.

Oversaw work of twenty cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance. Greeted customers promptly and responded to questions. Monitored exits for security issues.

Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.

Counted and balanced cashier drawers.

Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.

Accepted merchandise returns.

Prepared special orders for shipment.

Education

High School Diploma

Cornerstone Christian Academy - Townsend, GA

August 2007

Skills

• Medical facility familiarity

• Medical history documentation

• Medical history obtainment

• Emergency medical care

• Medical sample collection

• Medical records and documentation

• Medical assessments

• Energetic

• Critical Thinking

• Quality Assurance

• Problem Solving

Certifications and Licenses

CPR Certification

June 2023 to June 2025

CPR certified from June of 2023 to June of 2025.

Contact this candidate