Customer Service Human Resources

BRAD HOGG

403-***-**** adyglb@r.postjobfree.com

SUMMARY

Professional: CPHR certified. Experience in creation of Health and Safety Policy manuals and Strategic Compensation outlines; Collaborative strategic planning and assessment of candidates for recruitment purposes; Managed and tracked performance of employees with relation to companies’ strategic goals.

Interpersonal: Friendly, approachable, and able to understand other’s viewpoints. Ability to help and encourage the development of employees and work on conflicts openly with clients and staff.

EDUCATION

Bachelor of Management – Graduated: December 2022

Human Resources - CPHR

University of Lethbridge - Dhillon School of Business

WORK EXPERIENCE

SASH Disability Support Services, Lethbirdge, AB, — HR Specialist Dec 2022-Current

● Worked as part of team in a comprehensive 360-degree recruiting strategy, engaging in interviews and fostering strong relationships with candidates and coordinators to successfully identify, attract and, hire top talent for organizational growth.

●In charge of ensuring comprehensive monitoring and documentation of training programs and certifications for improved organizational compliance and professional development.

Smitty’s Family Restaurant, Lethbridge, AB— Manager, Server Sept 2013 – May 2021

●Managed 5+ employees to ensure high standards of customer service and productivity, as well as fulfill other standard managerial tasks.

●Worked and served in a fast-paced role, with ability to multitask and prioritize tasks to assure customer satisfaction.

Roots Canada, Edmonton, AB— Manager Nov 2009 - Mar 2012

●Coordinated 12+ people.

●Recruited, conducted interviews, and participated in onboarding training with all new employees.

●Handled managerial duties, such as bookkeeping, scheduling and conducting yearly reviews for employees.

Wolfe Framing, Edmonton, AB— Framer May 2012 – Dec 2012

●While working in the trades, I learned the importance of paying close attention to detail.

●Framing requires many standards to be met, while up to code, which taught me the value of triple checking work before it is completed.

PROJECTS

MGT 3305 Managing Employee Health and Safety- Helped create a Health and Safety Manual for Genius Visionary.

MGT 3312 Strategic Compensation- Helped create a strategic compensation strategy for the St. Anthony Hotel in San Antonio, to help retain their current employees.

MGT 4310 Advance Organizational Behaviour- Created an infographic to help recruit individuals and raise awareness for iSaw.

References Available on Request

Contact this candidate