Marquis Mims

**** ******* *** ** **********, DC *0010 –

202-***-**** – adyfuh@r.postjobfree.com

Objective Energetic, enthusiastic, and tireless management professional seeks a position with a company interested in stronger sales and growth of the entire team. Team leader with a proven history of growth and expansion looking to turn a great group of people into an outstanding team that meets all goals. Delivery Driver

Lasership, Chantilly, VA

November 2022 – Present

Sort and deliver packages for Lasership and ensure customer service. Typical resume samples for the job highlight duties such as taking phone calls from customers, sorting packages, loading the vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition.

Mail Clerk

United States Postal Service, Capitol Heights, MD

December 2014 – June 2022

Kept money drawers in order and recorded and balanced daily transactions. Weighed letters and parcels; computed mailing costs based on type, weight, and destination; and affixed correct postage. Obtained signatures from recipients of registered or special delivery mail. Registered, certified, and insured letters and parcels. Sold and collected payments for products, i.e., stamps, prepaid mail envelopes, and money orders. Checked mail to ensure correct postage and packages and letters are in proper condition for mailing. Provided customer service in answering questions regarding mail regulations, procedures, postage rates post office boxes, mail theft complaints, delivery problems, and lost or damaged 2

6600 Georgia Ave NW Washington, DC 20010 – 202-***-**** – adyfuh@r.postjobfree.com

mail. Completed changes of address forms, theft or loss of mail, registered or priority mail, and referrals for investigation. Sorted incoming and outgoing mail (according to type and destination) by hand or electronic mail-sorting and scanning devices. Cashed money orders. Stored and retrieved undelivered parcels. Received letters and parcels and placed mail into bags. Transported mail from one workstation to another. Feed mail into postage-canceling devices or hand stamp mail to cancel postage. Set postage meters, and calibrated them to ensure correct operation.

Manager

Wireless Advocates, Brandywine, MD

March 2020 – December 2022

Resolve customer complaints regarding sales and service. Provide customer service to members’ wireless service needs. Upgrade wireless accounts, provide home phone service with meet gross per dollar budgets and units per customer maintain Daily budgeting.

Sales Associate

T-Mobile, Washington, DC

March 2016 – January 2017

Provides exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones, and assessing their needs. Exceed monthly revenue goals by acquiring new customer accounts,

maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Assist with all functions within a retail store in compliance with Wireless Vision policies and 3

6600 Georgia Ave Washington, DC 20010 – 202-***-**** – adyfuh@r.postjobfree.com

procedures. Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count, and deposits as governed by operations control standards. Complete accurate paperwork and transactions according to company policies and procedures. Share customer experience with the rest of your team including Management. Ensure maintenance of store appearance, back room, restrooms, and individual work areas according to the retail store standards. Assist in other tasks, duties, or projects as assigned by management. Assist customers with service activations, changes, and bill payments, responding to billing inquiries equipment replacement, selling accessories, and processing price plan changes and upgrades. Assist in maintaining store

appearance, inventory counts, and merchandising standards. Build customer confidence by making their experience comfortable, and simple and solving their issues. Engages in service selling and right-fitting the customer with the appropriate total technology solution.

Education High school Diploma

Parkridge Private School, Long Beach, CA

June 2011

Associates

ICDC, Huntington Park, CA

June 2013

Certifications

Venipunctures

Red Cross

Medical Assistant

4

6600 georgia Ave NW Washington, DC 20010 – 202-***-**** – adyfuh@r.postjobfree.com

Contact this candidate