Customer Service Office Assistant
Resume:
Cover Letter for Patrice D. Gray
adyezq@r.postjobfree.com
To Whom It May Concern:
I would like to time and introduce myself, my name is Patrice Gray and I am seeking employment with a company that can use my skills in conceptualizing and creative problem solving.
I am an energetic self- starter looking for position that will utilize my skills in management and customer service. I am also computer literate with 10 years’ experience an administrative/office assistant.
I am skilled in customer service, I have a great people skills and I am very adept at listening to and working well with others. I think what I can offer can be very useful and attracting potential customers for the company.
I will be a great asset to any company that is in need of someone with excellent negotiating, selling and administrative skills. I am always ready to learn new and challenging opportunities. I am willing to negotiate salary.
Thank you for reviewing my resume for employment. I look forward to meeting you.
Thank you,
Patrice Gray
PATRICE D. GRAY
227 Mississippi Avenue SE #102
Washington, DC 20032
adyezq@r.postjobfree.com
Office Administrator with 13+ years of experience delivering training, support and top-notch customer service to staff, constituents and consumers. Seeking to leverage knowledge and experience into a Management level role responsible for 10+ team members.
PROFESSIONAL EXPERIENCE:
NEIGHBORHOOD ASSISTANCE CORPORATION OF AMEERICA (NACA) WASHINGTON DC
Office Administrator, March 2008 – Present
Trained Office Administrators in 4 offices: Baltimore, Baton Rouge, Denver and Raleigh
Assisted in Training of Office Managers in 2 offices: D.C. and Raleigh
Schedule and coordinate appointments for 100 Mortgage Consultants
Maintain office and individual staff production levels via adherence to CEO-assigned metrics
Locate and book venues for bi-weekly Homebuyer Workshops for D.C. and Raleigh offices
Assigned Presenters for Baltimore office Homebuyer Workshops March 2015 – June 2015
Scan members’ documents into file i.e. tax returns, W-2, divorce decrees, bankruptcy discharges, etc.
Maintain utmost discretion and confidentiality due to sensitive nature of business
Order, distribute, and secure office supplies
Expert navigation of company software: NACALynx as well as Office 365, Excel, etc.
IMRG, Lanham MD
Office Assistant (Temporary) December 2007 – February 2008
Greeted and assisted clients
Composed documents for meetings and interviews
Scheduled and organized office meetings
Maintained multi-line telephone console
CERTIFICATES:
HUD Certified
EDUCATION:
Prince Georges Community College, Largo, MD
Office Administrator, Certificate, 1987
REFERENCES – Provided upon request
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