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Customer Service Data Entry

Location:
Washington, DC
Salary:
$20
Posted:
July 18, 2023

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Resume:

Christopher McPHAIL

Baltimore, MD *****

adydg1@r.postjobfree.com

+1-667-***-****

I am a proactive and results oriented Office Services/Reprographics professional with a commitment to excellence. I have a proven track record in photo editing, digital printing, copying and binding. I have great communication skills, enabling me to effectively communicate with a wide range of people. I'm willing to go the extra mile to deliver and exceed expectations where possible. My current job role involves supporting production in several areas; therefore prioritizing my work activities is a key strength that I have developed. Using my strong team playing skills and know-how coupled with my desire for customer satisfaction is a passion of mine. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Concierge

Planned Lifestyles Services - Baltimore, MD

March 2021 to Present

Greet residents as they come in and out of the building. Prepare in coming deliveries for residents to pickup. (Amazon, Ups FedEx USPS etc).

Retrieve packages from package room at residents request. Call residents upon delivery of food.

Keep lobby area neat and clean.

Reprographics Specialist

Jenner & Block - Washington, DC

2017 to 2020

• Perform complex digital printing ie;(forms, brochures, envelopes, letterhead, business cards) to obtain desired color and specifications for multiple grades of paper and printing materials

• Operate duplicating equipment determining the size of the paper, thickness of paper, and placement of impression

• Prepare photo images for reproduction purposes performing color correction, contrast, image correction, check proofs for digital printing

• Assist in office moves

• Perform minor repairs to office furniture

• Hang pictures, white and cork boards

• Assist users with special printing /copying requirements - paper sizes, document finishing, stapling booklets

• Copy and print using reprographic machinery, including all finishing (using relevant machinery)

• Sort and deliver incoming mail from various delivery services

• In emergency situations, file documents to the court house

• Set up and break down conference rooms for meetings Office Services Associate

Squire Patton Boggs - Washington, DC

2015 to 2017

• Copied and printed using reprographic machinery, including all finishing (using relevant machinery)

• Troubleshot errors and fixed routine issues; e.g. paper jams, user-generated errors, wrong paper size

• Assisted users with special printing /copying requirements - paper sizes, document finishing, stapling booklets

• Dealt with the service department of the reprographics machinery

• Assisted with delivering and retrieving mail

Temporary Office Services Associate

Squire Patton Boggs - Washington, DC

2015 to 2015

2015

• Assisted colleagues with copying, printing and processing mail

• Processed, sorted and delivered mail to the firm

• Prepared mail and packages for shipment

• Assisted the hospitality team with reservation, set ups, and break downs Mail Room Clerk

Gallaudet University - Washington, DC

2013 to 2015

• Received and scanned incoming mail; FedEx, UPS, DHL and the United Postal Service mail

• Prepared mail and packages for shipment

• Received and sorted mail from students and staff, and put them into individual PO boxes Education

High school diploma in Minor

Hartsville

July 1983 to August 1983

Skills

• Experienced in working with labeling machines, postage meters, electric envelope openers, and other tools associated with the mailroom (10+ years)

• Strong organizational, data entry, and communication skills

• Excellent coordination, and interpersonal skills

• Excellent knowledge of institutional shipping and receiving procedures

• Comprehensive knowledge of postal regulations, postage cost information and reference sources

• Thorough knowledge and ability with internet Quick Ship via Federal Express and UPS, DocuTech binding, scanning and Windows 2010

• Outstanding ability to communicate efficiently and effectively

• Profound ability to organize and prioritize multiple tasks

• Incomparable ability to work under pressure in a fast paced environment

• Skillful and experienced in performing detailed work accurately and quickly

• Efficient in Excel, Word, and Outlook

• Active Directory

• Computer Networking

• Operating Systems

• Help Desk

• Network Support

• Office experience

• Customer service

• Microsoft Outlook

• Communication skills

• Hotel experience

• Microsoft Excel

• Writing skills

• Hospitality

• Microsoft Office

• Basic math

Assessments

Attention to detail — Familiar

December 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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