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Nursing Assistant Customer Service

Location:
West Milford, WV
Posted:
July 19, 2023

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Resume:

Ashley JONES

Certified Nursing Assistant

Grant Town, WV 26574

adyd3v@r.postjobfree.com

+1-304-***-****

Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant

First Choice Staffing - Fairmont, WV

August 2022 to Present

John manchin senior long term care

CNA - Certified Nursing Assistant

Genesis HealthCare - Fairmont, WV

January 2022 to Present

Patient transfere, lyft assistance, bed baths, shower assistance, incontinence b/m bladder, Measuring input output of urine, catheters,. Oral care, wound care. Assistance with patient feeds daily grooming, Vital signs. Blood pressure. Respiration, pulse,glucose.

• Worked in a nursing facility

• Provided patients/residents with care and companionship

• Monitored vital signs

• Served meals

• Aided residents with personal hygiene

• Aided in lifting residents when necessary

• Recorded resident and patient care daily

• Performed post-mortem care, if needed

• Assisted with wound care

• Coordinated activities for patients and residents Support Service Assistant

WVU Medicine - Morgantown, WV

February 2021 to Present

Central transport, transferring patients to and from operating rooms, procedures, testing. Delivering blood and plasma from blood Bank, as well as delivering specimens and labs to clinical laboratory. Geriatric patients,

Home Health Aide

INTERIM HEALTH CARE - Morgantown, WV

September 2020 to Present

• Providing clients with wound care, bathing, grooming, assisting with walking, lifting,. Light house keeping, explain DME products and how they work, medication reminder, accompany to doctor appointments . Incontinence. Blood pressure. Pulse, respiration. Charting food intake. Input output o urine. Glucose levels

Home Health Care Aide

West Virginia Choice - Morgantown, WV

June 2020 to August 2020

Medication, meal preparation, bathing, dressing, wound care, oral care, light housekeeping, laundry, assisted walking, doctor visits

United Healthcare Customer Service Representativeju United HealthCare Services, Inc - Fairmont, WV

September 2017 to August 2018

Speaking with members about benefits, co pays, medicare plans, finding doctors in within their networks. Hospital billing departments. Finding locations to provide Durable medical Equipment as well as what dme is covered with their Medicare plan

Cashier/Sales Associate

Circle K - Fairview, WV

April 2016 to September 2017

answering phones, cash register, lottery machine

Subway Sandwich Artist

Subway - Farmington, WV

April 2009 to May 2014

taking orders over phone. Cash register, food preparation Caregiver for Elderly

Interim Home Health

Education

High school diploma in general

North Marion High School - Farmington, WV

August 1999 to May 2003

High school diploma

Skills

• Caregiving

• HIPAA

• Home Care

• Microsoft Office

• Meal Preparation

• Medical Billing

• Cold Calling

• Customer service

• Senior Care

• Insurance Verification

• Medical Office Experience

• Laundry

• Patient Care

• Hospital Experience

• EMR Systems

• Computer literacy

• Epic

• Ruby

• Typing

• Mobile devices

• Care plans

• Vital Signs

• Patient monitoring

• Communication skills

• Critical care experience

Certifications and Licenses

CPR Certification

BLS Certification

CNA

State Tested Nursing Assistant

Food Handler Certification

Assessments

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Nursing Aide Skills — Proficient

September 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient

Home Health Aide Skills — Familiar

September 2020

Providing care to patients in a home setting

Full results: Familiar

First Aid — Proficient

September 2020

Treating common medical emergencies

Full results: Proficient

Warehouse Associate — Proficient

December 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

CPR First Aid training



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