Eugene L. Cobb, PMP

adybcu@r.postjobfree.com

Bethesda, MD 20814

Cell: 917-***-****

SUMMARY

An experienced project manager with thirty years of technology and financial service sector experience in Fortune 500 companies. Excellent customer service skills, a solid reputation as a proactive problem solver with an aptitude for recognizing opportunities. An energetic, innovative and creative team player who has successfully interfaced with peers and senior management, who cares about customers and produces results. PROFESSIONAL EXPERIENCE

Thermo Control Systems, Reston, VA

October 2022 - present

Project Manager

● Manage the implementation of a SCADA (Supervisory control and data acquisition) system for a QTS data center ($2MM budget)

● Managed the configuration of client templates for capturing the defined set points for the EPMS / BMS system

● Implemented a new change control process for graphic updates for each template

● Managed the relationships with vendors and subcontractors for equipment procurement and installation schedules

● Developed and implemented a new procurement management process to monitor and track EPMS / BMS panels with our panel vendor for completion of HFAT(hardware factory acceptance testing)

● Managed the start up team for the data center commissioning and RPP (remote power panel) commissioning

● Provided weekly status reports to Thermo management, the general contractor and subcontractors

● Submitted and monitored over $1MM in change orders

● Implemented a new process to track and submit safety reports

● Developed and implemented a QC/QA project plan for the commissioning of the RPP’s which allowed the startup team to double their productivity and enabled us to finish the sprint 1 day earlier after having a 10 day delay

National Institute of Health / 22nd Century (contractor), Bethesda, MD January 2020 – September 2022

Project Manager

● Managed day to day operational, technical, and federal compliance for NIH projects

● Led the development of the NIH project portfolio

● Ensured the alignment of the NIH project portfolio to meet GAO requirements

● Provided project reporting / and capital investment requests to senior management, supporting departments, government agencies (GAO) and stakeholders via Smartsheet dashboards, powerpoint templates, or excel pivot tables

● Projects under management:

Managed the implementation of the Siemens end-of-life field panels for building automation ($4.5MM budget)

Managed the implementation / replacement of Siemens Insight software which had reached end of life and no longer supported by the vendor and does not meet GAO audit ($3MM budget)

Managed the implementation of the FACnet LAN Drop process to help steam line the current process

Managed the implementation of Swisslog Pneumatic Tube Systems which has reached end of life

($3.5MM budget)

Managed the implementation the Mosler Track System which has reached end of life ($2.5MM budget)

Consulted with stakeholders to create test cases and workflow diagrams for the ServiceNow Integrated Work Management System

Capital Impact Partner (CIP), Arlington, VA

April 2015 – August 2019

Project Manager

● Managed day to day operational and technical aspects of projects

● Lead the development of the CIP project portfolio

● Ensured the alignment of the CIP project Portfolio with the Organization’s Strategic Plan

● Assisted in setting standards, monitoring results, and providing the infrastructure required for CIP to select the right projects

● Advised and implemented SDLC project management methodology and business process reengineering

● Drafted Visio diagrams / workflows to support business requirements

● Provided project reporting to senior management and stakeholders via Smartsheet dashboards to update all stakeholders on budget variance, earned value, resource / capacity management

● Projects successfully implemented:

Managed the successful implementation of a new LAN for our company

Lead the selection process and implemented a new payroll company

Managed the relaunch and optimization of the company website with over 700 changes

Lead the selection process and implemented a new document management system

Managed the upgrade of the loan accounting system

Managed the successful implementation of a new underwriting software for our company

Implemented new benchmark reporting & transformation best practices for our construction loan reporting

Lead the selection process and implemented a new treasury & cash management platform

Managed the implementation of the company data warehouse with PowerBI reports Freddie Mac / Brillio (contractor), Reston, VA

September 2014 – November 2014

Business Analyst

● Led a team that supported the Representation and Warranty group to draft detailed business rules and requirements for new COTS decision modeling software

● Interfaced with senior management to draft and implement project plan

● Communicated with various groups across Freddie Mac (Credit policy, IT, and Lenders) to gather and document business requirements

● Outlined action plan to implement business process management guidelines for new decision modeling software

Lanier Enterprises, LLC Rockville, MD

June 2012 - August 2014

Project Coordinator / Business Analyst

● Negotiated property leases and residential property acquisitions

● Advertised vacant units and applied product knowledge to clients needs by communicating the features and benefits to close the sale.

● Updated unit availability reports, processed applications for approvals. (i.e., credit check, rental history, etc.)

● Ensured prospects completed application and all forms as well as and secured security deposit in accordance with the company procedures

● Ensured that all proper and legal documents were received, current, and accurately verified from vendors and / or tenants prior to payment being processed.

● Verified accuracy of invoices received; that purchase orders were attached and invoices are coded correctly

● Completed maintenance service requests and coordinated repairs with the maintenance team and tenants.

● Responded to questions from residents about community, repairs, rent, rules, etc.

● Provided distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.) Fannie Mae, Washington DC

June 2006 - November 2011

Business Analyst for the Desktop Underwriter / Desktop Originator Project Management Team

● Worked with business owners (Credit policy, IT, Vendors, and Lenders) to create detailed business rules and requirements for the Fannie Mae Seller / Servicer underwriting software application Desktop Underwriter and Desktop Originator for underwriting practices and procedures

● Interfaced with vendors and lenders to handle feedback for consumer messages and implement best practices to respond to customer inquiries for MISMO data mapping for loan quality initiatives

● Designed and developed business cases for software releases to implement changes to the Fannie Mae underwriting software application Desktop Underwriter and Desktop Originator using various methodologies

(Scrum, Agile, Waterfall) pre-determined by the Fannie Mae PMO & the business

● Partnered with the technical specifications team to ensure that the business requirements and reporting are

● communicated (oral and written) to senior management using DOORS software

● Worked with lenders and vendors to implement the Uniform Loan Delivery Dataset (ULDD) which is the common set of data elements required by Fannie Mae for single-family loan deliveries established by the Federal Housing Financing Agency and created XML test cases for customers to help with ULDD implementation and reviewed them with XML Spy

● Led the Integration Test Environment expansion team. Managed the expansion project with the new PMO guidelines of the Fannie Mae test environment which is used by all major lenders (Bank of America, JPMorgan Chase, Citibank, Wells Fargo, and GMAC) with over 10,000 test transactions daily. Obtained approval from senior management for the project, interfaced with several areas to develop the project plan, held weekly meetings for status updates, completed the project on time and under budget

● Led Casefile ID expansion project, converting 109 customers to the new numbering platform. Interfaced with several departments to execute project plan with 92% of the customers successfully converted with no production issues during implementation

● Led Apache Web Server project to move customers onto the Apache web server. 92 customers were engaged and 84% were successfully moved to the new server without production issues

● Led meetings with business owners, testers / developers, and SMEs for the planning and development of project life cycle using SDLC methodology with our e-Channel Mortgage system which implemented risk based pricing to loans

● Created and maintained our team dashboard via SharePoint to track and document the course of our team projects for senior management

Morgan Stanley / Spherion (contractor), Baltimore, MD May 2006 – June 2006

Business Analyst

● Reconciled Canadian Dollar suspense accounts for RBC Dominion Bank

● Researched and identified Canadian dividend income payments

● Established contacts with broker/dealers and interfaced with them for income collection and payment US Air Force / Council for Logistics Research (contractor), Pentagon City, VA November 2004 – August 2005

Business Process Analyst

● Provided program management support to government customers in the United States Air Force

● Applied a structured Business Process Re-engineering methodology to government processes

● Responsible for process mapping

● Documented customer requirements

● Facilitated group workshops

● Held Public Trust Clearance

US Navy / Resource Consultants, Inc. (contractor), Pentagon City, VA June 2004 – October 2004

CRSC Benefit Analyst

● Reviewed all incoming military applications for proper documentation

● Interpreted Department of Defense CRSC rules and regulations

● Researched, analyzed and evaluated applications to determine if they met DOD CRSC standards for benefit compensation; assigned ratings to qualified applications

● Drafted correspondence to military applicants and/or officers

● Resolved claim discrepancies for any DOD CRSC applicant re-considerations Campaign Mail & Data, Inc., Vienna, VA

November 2003 – May 2004

Campaign Finance Analyst

● Reviewed contributions for the presidential re-election campaign to ensure they met FEC rules

● Coordinated FEC reporting for financial disclosure for the campaign

● Researched PAC contributions to ensure they met FEC guidelines

● Totaled year-to-date contributions for individuals and organizations for FEC Internet Reporting Bloomberg, L.P., New York, NY

April 2001 - September 2002

Regional Operations Manager

● Established and maintained relationships with major clients and internal departments to resolve customer complaints, implement company policies, cross-sell products, and generate sales leads for additional Bloomberg terminals and trading platform

● Played key role in developing new product procedures

● Proactively reviewed client communication setups identifying over $57,000 of cost savings

● Successfully upgraded over 80 clients to convert communication setups after first requests were denied

● Created and developed customer survey to gain feedback on service to provide continuous improvement

● Identified, researched and resolved aged inquiries to resolve outstanding debits

● Coordinated customer review for network upgrades for disaster recovery and redundancy

● Conducted quarterly in-house client training sessions in Washington DC, Maryland, Virginia, Delaware JP Morgan Chase & Co., New York, NY

June 2000 – March 2001

Capital Markets Fiduciary Services/Global Trust

Assistant Project Manager

● Coordinated the New Product Approval Process for conventional debt products in Asia to gain approval to sell debt products in each country

● Developed and distributed New Product Approval documents to Country, Audit, Legal, and Financial Officers for final approval

Chase Manhattan Bank, New York, NY

June 1998 – May 2000

Capital Markets Fiduciary Services/Global Trust

Global Service Associate, Training Program, 1998-2000

● Participated in strategic planning for year-end FDIC reporting, new account acquisitions, and strategy implementation

● Created, designed, and implemented an escrow Access database which eliminated manual processing, improved workflow by 50% and provided financial reporting and MIS data for product and sales management, supported Commercial Paper re-pricing

● Designed and created an Access database to track workflow for structured financed deals

● Helped to implement a new COTS payment system from SunGard

● Supported Y2K operations and setup of off-site backup operation area

● Created and conducted an on-line customer survey, participated in look & feel project for web page development

Retirement Customer Service Representative, 1996 - 1998

● Researched and resolved customer inquiries concerning retirement products for IRA's, SEP's, Money Purchase and Profit Sharing Plans

● Played key role in developing procedures for retention of retirement accounts

● Received recognition from management for customer appreciation and received 1st and 2nd quarter All-Star Awards and 1998 Employee of the year Super Star Award Morgan Stanley Dean Witter, Brooklyn, NY

June 1993 - July 1995

Business Analyst

● Reconciled Repo brokerage trading accounts for U.S. Treasury and Mortgage Backed, Tri-Party and Bonds Borrowed fixed income securities

● Researched and identified money differences caused by daily repurchase activity within the firm brokerage / trading accounts

● Established and maintained contacts with broker/dealers and interfacing areas for income collection and payment

● Implemented a new COTS currency system

EDUCATION:

Wagner College, 1991 BS in BUSINESS ADMINISTRATION CERTIFICATIONS:

PMP

OSHA30

TECHNICAL SKILLS:

Microsoft Word, Excel, PowerPoint, Access, Visio, Project, Smartsheet, Jira, PowerBI, Salesforce, Qlik Created and led technical classes for G Suite (Gmail, Calendar, Keep, Tasks) Attended Hammer & Co Institute for Business Process Re-engineering Training: Process Design and Implementation

& The Transition to the Process Enterprise - Strategies and Techniques

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