Customer Service Set Up
Resume:
James Johnson
Clinton, NC, *****, US
ady9l2@r.postjobfree.com
Work Experience
**/**/**** - **/**/2001
Gage merchandising company, Merchandiser
Develop ideas or plans for merchandise displays or window
decorations.
Install booths, exhibits, displays, carpets, or drapes, as guided
by floor plan of building or specifications.
Maintain props, products, or mannequins, inspecting them for
imperfections, doing touch-ups, cleaning up after customers, or
applying preservative coatings as necessary.
Assemble or set up displays, furniture, or products in store
space while utilizing colors, lights, pictures, or other accessories
to display the product.
Place prices or descriptive signs on backdrops, fixtures,
merchandise, or floor.
Change or rotate window displays, interior display areas, or
signage to reflect changes in inventory or promotion.
Store, pack, and maintain inventory records of props, products,
or display items.
Construct or assemble displays or display components from
fabric, glass, paper, or plastic, using hand tools or woodworking
power tools, according to specifications.
Arrange properties, furniture, merchandise, backdrops, or other
accessories, as shown in prepared sketches.
10/01/2001 - 04/01/2008
Advance Auto Parts, Inc., Merchandiser
Use computers to produce signage.
Develop ideas or plans for merchandise displays or window
decorations.
Install booths, exhibits, displays, carpets, or drapes, as guided
by floor plan of building or specifications.
Consult with store managers, buyers, sales associates,
housekeeping staff, or engineering staff to determine
appropriate placement of displays or products.
Maintain props, products, or mannequins, inspecting them for
imperfections, doing touch-ups, cleaning up after customers, or
applying preservative coatings as necessary.
Instruct sales staff in color coordination of clothing racks or
counter displays.
Assemble or set up displays, furniture, or products in store
space while utilizing colors, lights, pictures, or other accessories
to display the product.
Place prices or descriptive signs on backdrops, fixtures,
merchandise, or floor.
Change or rotate window displays, interior display areas, or
signage to reflect changes in inventory or promotion.
Install decorations, such as flags, banners, festive lights, or
bunting on or in building, street, exhibit hall, or booth.
Consult with advertising or sales staff to determine type of
merchandise to be featured and time and place for each
display.
Store, pack, and maintain inventory records of props, products,
or display items.
Construct or assemble displays or display components from
fabric, glass, paper, or plastic, using hand tools or woodworking
power tools, according to specifications.
Supervise or train staff members on daily tasks, such as visual
merchandising.
Arrange properties, furniture, merchandise, backdrops, or other
accessories, as shown in prepared sketches.
05/01/2004 - 03/01/2010
Chili's Bar and Grill LLC, server/bartender
11/01/2006 - 03/01/2015
Provantage Corporate Solutions, LLC, Crew Lead
Train workers in construction methods, operation of equipment,
safety procedures, or company policies.
Inspect work progress, equipment, or construction sites to
verify safety or to ensure that specifications are met.
Analyze worker or production problems and recommend
solutions, such as improving production methods or
implementing motivational plans.
Coordinate work activities with other construction project
activities.
Provide assistance to workers engaged in construction or
extraction activities, using hand tools or other equipment.
Estimate material or worker requirements to complete jobs.
Order or requisition materials or supplies.
Supervise, coordinate, or schedule the activities of construction
or extractive workers.
Locate, measure, and mark site locations or placement of
structures or equipment, using measuring and marking
equipment.
Assign work to employees, based on material or worker
requirements of specific jobs.
Read specifications, such as blueprints, to determine
construction requirements or to plan procedures.
Confer with managerial or technical personnel, other
departments, or contractors to resolve problems or to
coordinate activities.
10/01/2012 - 12/01/2017
O’Reilly’s Auto Parts Store, assistant manager
12/01/2017 - 07/01/2022
Red Robin Gourmet Burgers, Inc., Server
Began training to become a server, where I now take orders
from guest and provide a great dining experience
Answering telephone calls, and responding to guests’ questions
Handled all receipts and payments from guests
Blow up balloons and set up tables for large parties
Ensure timely delivery to table of fresh, hot menu items
Handled monetary transactions daily
Register guests for loyalty cards
Enjoyed the time I spent with coworkers both at work and out
having fun
Prioritize needs of different people and multitask to create a
positive and efficient guest experience
Provide high quality customer service Train new wait staff on
restaurant procedures
Created an enjoyable atmosphere for customers as ate meals
Placed orders and recognized errors before guest received any
items
Led closing weekend shifts during peak business hours
Communicate effectively with hostesses, cooks, bartenders,
busboys, and other wait staff to ensure seamless customer
dining experience
Identify and facilitate customer needs
Greeted, conversed and created relationships with customer
base
Handle up to $300 a shift
Promoting menu items and specials in order to best inform
customers of the options provided by Red Robin
Education
1995
South View High, High School in General Studies
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